Roblox Client crashes a few seconds to a minute after launch

Bug Reports Engine Bugs
#1

Any Roblox Player instance that launches only stays responsive for 2 minutes at most.
After 2 minutes, the game ceases to render. Resizing the window only stretches the last rendered frame. Voicechat and sound still works (but new sounds do not play)
After 5 minutes, a “ROBLOX Crash” dialog appears.

So far I’ve tried:

  1. Using the Roblox UWP app - This works but the experience is less than desirable.
  2. Using Process Explorer to find and kill processes with open handles to the frozen RobloxPlayerBeta.exe process and relaunching afterwards
  3. Doing a clean boot per How to perform a clean boot in Windows - Microsoft Support

I have uploaded a heap dump generated using Task Manager on process freeze, as well as the full client dump generated by Roblox after the crash dialog.
https://devforum.roblox.com/t/client-bug-client-crash-supplementary/2433528/1

Reproduction steps:

  1. Launch any game
  2. Wait up to two minutes
  3. Game will no longer respond

System specs:
CPU: 13th Gen Intel(R) Core™ i7-13700K
Memory: 64GB DDR5 5200MHZ
GPU: NVIDIA GeForce RTX 3070 TI

5 Likes
Games freeze after a few minutes of playing
#2

It probably has to do with the new 64-bit client: