My ROBLOX client used to work a few days ago. Even then, I had reoccuring problems from time to time using the ROBLOX Client. After trying both versions of the ROBLOX installer (RobloxPlayerLauncher) , (RobloxPlayerInstaller) and launching a game, the process stays for 3 seconds then crashes. Without fail, every time.
I do not know why this is happening.
Every crash log ends with this:
2025-04-18T21:54:49.913Z,0.913680,5590,6 [FLog::Output] Studio D3D9 GPU: NVIDIA GeForce RTX 4060
2025-04-18T21:54:49.914Z,0.914682,5590,6 [FLog::Output] Studio D3D9 GPU: Vendor 10de Device 2882
2025-04-18T21:54:49.914Z,0.914682,5590,6 [FLog::Output] Studio D3D9 Driver: nvldumdx.dll 32.0.15.7283
2025-04-18T21:54:49.919Z,0.919691,5590,6 [FLog::Output] ESGamePerfMonitor GPU: Vendor 000010de Device 00002882
2025-04-18T21:54:49.919Z,0.919691,5590,6 [FLog::Output] ESGamePerfMonitor GPU: SubSys 41071458 Revision 000000a1
2025-04-18T21:54:49.919Z,0.919691,5590,6 [FLog::Output] ESGamePerfMonitor GPU: DedicatedVidMem 8343519232 DedicatedSysMem 0 SharedSystemMemory 25726752768
A day ago, my ROBLOX worked fine, and at the same similar spot it had this instead:
2025-04-18T02:38:42.818Z,0.818946,6648,6,Info [FLog::AudioFocusService] AudioFocusService::AudioFocusService() onServiceProvider setup
2025-04-18T02:38:43.211Z,1.211585,6648,6 [FLog::Warning] Warning: Unable to fetch completed survey ids from app storage
2025-04-18T02:38:43.238Z,1.238558,57a8,6 [FLog::Graphics] D3D11 Adapter: NVIDIA GeForce RTX 4060
2025-04-18T02:38:43.239Z,1.239557,57a8,6 [FLog::Graphics] D3D11 Adapter: Vendor 10de Device 2882 VRAM 7957 RAM 24534
[ log continues here…]
I do not know why this is happening. My previous bug report here contained the same issue. It’s been off and on for a month. No concrete resolution was ever given to me about this issue. Even when I believed it was fixed, it was only fixed for a few days. I’m in confusion on why this is happening.
In the Event Viewer, I have logs for RobloxPlayerInstaller.exe with the following error codes:
Event Name: BEX
For RobloxPlayerBeta.exe:
Event Name: AutoVerifierV2
Specs:
AMD Ryzen 7 5800X 8-core processor
48GB DDR4 2133 MT/s Corsair Vengence LPX RAM
NVIDIA GeForce RTX 4060 with Game Ready Driver 572.83
Windows 11 Pro 24H2 (NOT INSIDER)
I want to use ROBLOX client again normally. Studio still works fine. UWP app works fine, but UWP app has very degraded performance compared to actual client.
Expected behavior
Roblox would launch normally, and I would be able to play games using the Roblox Client, NOT UWP app.
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