Roblox freezing (and crashing) during the loading process

Bug Reports Studio Bugs
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#1

As you can see on the screenshot, studio freezed on the loading step. Other important aspect of my report are:

  • Some in-game guis has loaded but materials didn’t.
  • On the image it can be seen that something is wrong with new Roblox HUD.
  • At the moment when screenshot was taken, studio was talking almost 30GB of RAM when normally, and the same place it took only 20GB.

Снимок экрана (1277)
Снимок экрана (1277)1280×720 289 KB

0.671.0.6710819_20250502T201446Z_Studio_91F57_last.log (378.7 KB)

System info: (+ 8GB of RAM)
image

#2

Hello,

From the log it looks like something hung for a while which triggered ANR (application not responding) which in turn triggered a crash.

Do you have more information about the system specs? Can you maybe provide us with access to the experience?

Update: We found some more information in the log that seems to indicate where the root of the problem is. Internally forwarding to the correct teams.

#3

Just to confirm. You are only seeing this problem in studio right? Not in client?

#4

It might be the same issue I just had. For some reason, Roblox Studio decided to not function properly anymore using the Direct3D11 Rendering. I found this issue through some old posts dating back to 2020, as this has been more so an issue from Nvidia as for Roblox.

I was able to fix my issue by clicking on the File in the top ribbon of the window, which still responds, go to Studio Settings (or just use the shortcut Alt + S)

image

And change the Graphics Mode to Vulkan or OpenGL.

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I prefer Vulkan since I have not had many issues with it. Then close Studio through the task manager and re-open your file.
Again, not sure if this is the fix, but I had a similar issue and it worked for me.

#5

I am not loving that solution, because there are quite a few people that experience issues running on Vulkan on Windows and we don’t officially support Vulkan on Windows.

Also from the log it doesn’t seem to be rendering related, but rather some issue with Team Create taking too long. And then later in the log there seem to be networking connection issues.

#6

I can either launch and open my games and actually code and withstand a few crashes here and there until I find a more suitable fix, or I am unable to interact with Studio at all…

This happened after I changed the rendering back to Direct3D11.

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Completely unresponsive application except for the window itself and the ribbon.

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Window that appears when I open Studio and open through file, completely unresponsive and have to close via Task Manager.

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This happens when I open straight from my files, not via Studio. Application and window responsive, but I can not do anything because the Studio ribbon does not load.

Changing the rendering to anything but Direct3D11 ‘fixes’ this issue.
More than a workaround than a fix, but you get what I mean.

Posts with the same issues, dating back to November 2022 and September 2022.

#9

Yes, didn’t see any such glitch in usual Roblox client.