I can’t think of much more to say but I have not changed any settings recently, researched the issue and no one else seems to be experiencing this. I was playing games fine this morning and this issue only started happening an hour or so ago. I do not remember Roblox updating in that period.
OS: Windows 10, 64 bit
Intel i7 2.8 GHz
GeForce GTX 1050 Ti
I have tried a full re-install of Roblox player but that did not help.
Sorry to bump this post however I am now receiving this issue too across many different games. I’m running on Windows 10 and the time it takes before I am kicked seems to be random.
Edit: Day 4 of this happening, can someone follow up regarding this?
Edit: Day 6 of this happening, I contacted Roblox Support and they said it’s my internet problem, but it works fine with my laptop which connects the same network with Wifi.
I got this kick 3 times on a particular game as well.
Not sure this makes sense, I am on a fiber line, and only use ethernet, and i get the kicks as well. Also, support may not be aware of the changes causing this.
Does it happen to you anymore? I literally tried everything though, contaced Support, reinstalled Roblox after clearing AppData files, restarted nearly everything… I really have no clue.
Unlikely to be it, but i’ve noticed that motherboards equipped with (and are using) Aquantia NICs straight up do not work with Roblox a lot of the time. Random disconnects, this error & the inability to move between universe games are all symptoms of it and i’m yet to discover a fix.
Try updating network drivers, though again it’s unlikely to be the issue.
We’re working on this to try to understand the root cause behind your kick. Could you please help me by answering what version of Windows do you use and do you have an anti-virus running actively on your computer? You can send the answers privately if you prefer.
You should never have to disable your antivirus to access ROBLOX. Out of curiosity, have you notified ROBLOX as to what anti virus you’re using so they can try to fix this?
Roblox recently introduced a security check to combat the botting issue. When you join a game you have to solve a “challenge” packet (you basically get a protectedstring that you have to execute and send back the params".
Recently Roblox changed the required time to solve this challenge from around 30secs to less than 10secs. If you have an antivirus or something that filters your network traffic and if you combine that with many opened programs that consumpt your bandwidth, you will start getting kicked often for this specific reason.
Afaik Roblox doesn’t provide you with the exact hackflag that you’ve triggered, maybe they should do that.
