Roblox Moments recommendations is now broken

The recommendation system in Roblox Moments appears to have changed recently, resulting in the feed primarily showing videos with very low reaction counts (typically 500-600, occasionally up to 1000-1600 reactions). Previously, the recommendations featured more popular content with 20k-50k reactions, which helped surface engaging user-generated videos. Reactions in this context refer to emoji-based likes/interactions on videos. This shift seems to have occurred after recent platform updates, making the Moments experience feel less dynamic and less representative of trending content.

Step-by-step instructions to reproduce:
• Open the Roblox client or web app and navigate to the Moments section (accessible via the main menu or directly at roblox moments).
• Scroll through the recommended videos feed (the main homepage-style view of suggested content).
• Observe the reaction counts displayed on the thumbnails or video details—most videos will show under 1000 reactions, with the majority in the 500-600 range.
• Compare this to historical behavior by checking older Moments videos (if accessible) or your own upload history, where higher engagement was common.

Visual Aids:
• Image 1: You can see that the number of reactions is quite small (around 900+), and this is all after recent updates.

• Image 2: Again, a small number of reactions (about 400+).

• Image 3: And here too, only around 1000+ reactions.

• Image 4: This is one of my videos—as you can see, earlier it was possible to gain many reactions (40k+), but now my videos don’t gain significant engagement in recommendations.

And now this is what the new videos look like after new updates

Direct Links:
• General Moments feed: Roblox Moments - Roblox (the issue occurs across the default recommendations, not tied to a specific game or user).

System Information:
• GPU: NVIDIA RTX 3060 Ti Inno3D 8GB
• CPU: Intel Core i5 7400K 3.00 GHz
• Motherboard: ASUSTeK Prime B250M-K
• RAM: 16GB (2x8GB)
• OS: Windows 10
• Roblox Client Version: 0.694.0.6940982 (03f999)

Reproduction Files:
Not applicable—this issue is observable directly in the Roblox Moments interface without needing a custom place file.

Expected behavior

The Roblox Moments recommendations should prioritize and surface videos with higher engagement levels (e.g., 20k-50k reactions) to better highlight popular and trending content, similar to the behavior before recent updates. This would make the feed more engaging and reflective of community favorites. So if you can, please bring back the old recommendation system, thanks in advance!

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Hi! Thanks so much for reaching out and sharing your feedback. We’re currently in a period of experimentation with our Moments experience recommendation engine. We’re dedicated to building the most effective system for creator visibility and user engagement. Thank you for your flexibility while we work to finalize the best model, which will ultimately help you grow your audience faster and ensure your content reaches the right players.

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Thank you so much for your reply! I’d be happy to share feedback on how the recommendations work to help make the system more accurate. Could you give me some advice, can I send you a private message about it? Maybe it will be more convenient than making bug reports every time, or if there is some category where I can share, it would be good to know it.

Hi, we appreciate your feedback! The engine features category would be best for sharing feedback on the recommendation engine: Engine Features - Developer Forum | Roblox.

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Thank you so much for information! I already made suggestion about adding Roblox Moments category in Bug Reporting Wizard :slight_smile: