Roblox won’t start from the browser, the application won’t even reopen. I even tried deleting the %appdata% for Roblox and reinstalling and it’s still not opening.
It also won’t start from Microsoft Store, it opens and closes in a second or two.
What is your pc specs and windows version? Also are you using any beta software?
3 Likes
No beta software.
Windows 10 2022H2
8GB Ram
N5095 processor
iGPU
3 Likes
Have you tried restarting your pc? Also does it say anything when you can’t open studio, maybe like a error message?
1 Like
I restarted my pc over 30 times, it’s been happening for 10 days. Studio deleted itself for some reason, but I was able to open it yesterday and it worked just fine.
I am talking about Roblox itself, not the studio. This isn’t only happening to me, 2 of my other friends have the same issue, and it started on the same day.
1 Like
Did it happen after updating studio?
Nope. Just started happening since I opened my computer that morning.
1 Like
Either it is a bug, or maybe some external (maybe even internal) software is messing up studio.
There is nothing about studio here. Its normal roblox. All my friends that play roblox on computers have this issue.
When you start it up does anything happen like does Roblox appear in Task Manager or does a window/error pop up.
No error, and roblox for a few seconds appears in the task manager while that loading bar slides and then disapears.
1 Like
I think this is a bug, maybe just wait while Roblox fixes this.
I blame Byfron
Hello Bloxxy,
Thank you for contacting us. You mentioned that the Microsoft Store version is also not starting up, which suggests that Hyperion is not the cause. Unfortunately, the Store version has limited error diagnostics available, so it would be more helpful to concentrate on the Desktop version. Do you have any crash dump or log files that you could share with us?
1 Like
Well, that is one way to get my attention, but in this case, it appears that the Microsoft Store version is also not functioning.
1 Like
Interesting, I thought it would have been Byfron because when I searched up this issue in the devforum I found a lot of similar issues saying it happened after the byfron update, I guess I shouldn’t assume stuff lol
1 Like
Regardless of the cause, submitting a full crash dump is always the fastest way to resolve the issue. Unfortunately, retrieving a crash dump for Microsoft Store applications is not as straightforward as it is for regular desktop applications.
1 Like
Are the logs supposed to be placed inside “C:\Users%username%\AppData\Local\Roblox\logs”? If so, there is no logs folder there, only Versions and Downloads.
However, I did get a log file for UWP:
file 1:
2023-06-30T13:06:09.499Z,1.499537,1704,6 [FLog::Output] Settings Date header was Fri, 30 Jun 2023 13:06:11 GMT
2023-06-30T13:06:09.501Z,1.501580,1704,6 [FLog::Output] Settings Date timestamp is 1688130371
2023-06-30T13:06:09.711Z,1.711696,1704,6 [FLog::Output] Crash Unique ID: 8594362010530789360
2023-06-30T13:06:10.267Z,2.267491,1704,6 [FLog::Output] TaskSchedulerImpl::applyAsyncTaskThreadCount( 2 ) <req: 0 active: 0>
2023-06-30T13:06:10.267Z,2.267509,3058,6 [FLog::Output] Thread with ID 12376 has stack range: 0EBD0000-0EBE1000
2023-06-30T13:06:10.270Z,2.270303,31e4,6 [FLog::Output] Thread with ID 12772 has stack range: 0F920000-0F931000
2023-06-30T13:06:10.270Z,2.270482,3328,6 [FLog::Output] Thread with ID 13096 has stack range: 0F940000-0F951000
2023-06-30T13:06:10.270Z,2.270618,0918,6 [FLog::Output] Thread with ID 2328 has stack range: 0F900000-0F911000
2023-06-30T13:06:10.393Z,2.393224,1704,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 0
2023-06-30T13:06:10.393Z,2.393328,1704,6 [FLog::UWPStartupManagerLogs] RequireInternetConnection
2023-06-30T13:06:10.398Z,2.398414,1704,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 1
2023-06-30T13:06:10.398Z,2.398505,1704,6 [FLog::UWPStartupManagerLogs] LoadSavedURLSettings
2023-06-30T13:06:10.398Z,2.398732,1704,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 2
2023-06-30T13:06:10.398Z,2.398779,1704,6 [FLog::UWPStartupManagerLogs] DeviceInitialize
2023-06-30T13:06:11.191Z,3.191247,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#2 0DA5C7F8) time:612.5ms (net:612.3ms callback:147.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.191Z,3.191548,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#1 0DA5B038) time:619.4ms (net:619.3ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.191Z,3.191710,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#3 0DA5C338) time:619.2ms (net:618.8ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.191Z,3.191865,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#4 0DA5BC18) time:616.0ms (net:616.0ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.192Z,3.192058,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#5 0DA5CA58) time:615.8ms (net:615.7ms callback:0.1ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.192Z,3.192220,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#6 0ECDCC20) time:607.7ms (net:607.7ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.192Z,3.192378,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#7 0ECDCE80) time:607.4ms (net:607.2ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.192Z,3.192533,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#8 0ECDD0E0) time:607.3ms (net:607.1ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.192Z,3.192691,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#9 0ECDD5A0) time:611.8ms (net:5.7ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.234Z,3.234091,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#10 0ECDC2A0) time:611.8ms (net:5.8ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.234Z,3.234551,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#11 0ECDDF20) time:606.8ms (net:5.6ms callback:0.1ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.234Z,3.234775,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#12 0ECDE3E0) time:598.2ms (net:5.4ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ecsv2.roblox.com/client/pbe" } ip: external:0 numberOfTimesRetried:0
2023-06-30T13:06:11.234Z,3.234951,2ae4,12 [DFLog::HttpTraceError] HttpResponse(#13 0ECDD340) time:182.5ms (net:182.4ms callback:0.0ms timeInRetryQueue:0.0ms) error:2 message:HttpError: DnsResolve url:{ "https://ephemeralcounters.api.roblox.com/v1.0/SequenceStatistics/BatchAddToSequencesV2?apiKey=76E5A40C%2D3AE1%2D4028%2D9F10%2D7C62520BD94F" } ip: external:0 numberOfTimesRetried:0
file 2:
2023-06-30T13:08:34.816Z,0.816803,0364,6 [FLog::Output] Settings Date header was Fri, 30 Jun 2023 13:08:37 GMT
2023-06-30T13:08:34.819Z,0.819090,0364,6 [FLog::Output] Settings Date timestamp is 1688130517
2023-06-30T13:08:34.941Z,0.941508,0364,6 [FLog::Output] Crash Unique ID: 6775238326711476996
2023-06-30T13:08:34.999Z,0.999189,0364,6 [FLog::Output] TaskSchedulerImpl::applyAsyncTaskThreadCount( 2 ) <req: 0 active: 0>
2023-06-30T13:08:34.999Z,0.999392,349c,6 [FLog::Output] Thread with ID 13468 has stack range: 0F150000-0F161000
2023-06-30T13:08:34.999Z,0.999841,28b8,6 [FLog::Output] Thread with ID 10424 has stack range: 0F1B0000-0F1C1000
2023-06-30T13:08:34.999Z,0.999954,090c,6 [FLog::Output] Thread with ID 2316 has stack range: 0F190000-0F1A1000
2023-06-30T13:08:35.000Z,1.000060,27e4,6 [FLog::Output] Thread with ID 10212 has stack range: 0F170000-0F181000
2023-06-30T13:08:35.086Z,1.086055,0364,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 0
2023-06-30T13:08:35.086Z,1.086156,0364,6 [FLog::UWPStartupManagerLogs] RequireInternetConnection
2023-06-30T13:08:35.091Z,1.091943,0364,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 1
2023-06-30T13:08:35.092Z,1.092057,0364,6 [FLog::UWPStartupManagerLogs] LoadSavedURLSettings
2023-06-30T13:08:35.092Z,1.092334,0364,6 [FLog::UWPStartupManagerLogs] Startup Manager - Continue Startup : Task Number 2
2023-06-30T13:08:35.092Z,1.092403,0364,6 [FLog::UWPStartupManagerLogs] DeviceInitialize
Edit: After adding “* roblox.com *” to the whitelist in pihole fixed the Microsoft Store version, but the website version is still broken.
You should DM logs and stuff to admins sometimes they may contain private information.
In this case there is no private information inside so I don’t DM anything.