Roblox Services Are Back Online

Thank you, Engineers! Glad you could fix the site.

I’m happy to see Roblox taking initiatives to compensate developers and refund the cost of ads ran during the time. Something I feel wouldn’t have happened a year ago. Glad the platform is back online and running again and hope that, if possible, the full cause of the problem can be released publicly with assurance that it won’t happen again.

Thankful to the engineers who worked tirelessly to get everything back online as well! They definitely deserve a bonus (and a break!) :stuck_out_tongue:

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last but not lost. in a way it makes me proud to see that roblox is expanding so much that this problem is real, by the way, i hope it doesn’t happen again, even though i’m proud it was chaotic.

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Thanks, Roblox Team for fixing the problem! I think that isn’t going to happen again. :wink:

Just to make sure I have the facts straight, the reason that Roblox went down was because the server that directs other servers to ready themselves for an experience was overloaded due to a bug? And from there it was a chain reaction with everything else going down?

Thank you, engineers, for finding a solution to this issue. It’s great to see it back and ready to go.

Although we didn’t get much info during the outage, I appreciate the clarity we are getting now. I’m also glad Roblox is looking into compensating devs. Thank you engineers, you guys are truly underrated!!

If you purchased something while the servers were going down, you should talk to the Adopt Me Team about that


Which ever works best for you

That’s really good thing, as someone that owns multiple clothing related games this weekend were something I really missed. I also ran ads during this outage so I hope I’ll see the refund soon back on my account.

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This might have already been said by a ton of people but, THANK YOU ROBLOX ENGINEERS! Thank you for putting your time in this weekend to fix Roblox so players could access it. We appreciate your help and effort.

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Thats sound good Thanks Roblox. :heart:
Thanks to all the engineers that worked to resolve this issue. :heart:

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As a developer and large group owner the days that Roblox had been out, severely lowered my group funds by 120,000. Does this mean that we will be getting a compensation for the outage? Since there were no players to buy my clothing in that time span.

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Also, you could try pressing Control + F5 in your browser, I didn’t have to clear DNS cache.

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I’m not sure if it’s just me, but the Avatar Shop filters (such as “Recently Updated” or searching for a specific item) are not working. Is this a bug from after the outage that is being worked on?

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Thank you very much to all the Roblox engineers for working hard to fix this problem, we really appreciate that.

We are also actively exploring ways to offer assistance for earning developers who may have lost revenue during the outage

What does that mean?

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I’m glad Roblox is online again. I had exams yesterday so I was too busy to log in when the outage was fixed. I really do hope there’s some form of compensation as I spent some of my study time working on my game :grimacing: lol. It was frustrating that it kind of went to waste. Besides that, I really appreciate the effort those working at Roblox went to in finding a fix for the issue. If anything, I would just hope for better communication next time.

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They’re looking for ways to compensate developers that lost revenue. An example of this would be if a clothing store wasn’t able to generate their usual amount of Robux income because of this.

Hello, thank you for your answer, it clarifies my ideas! It concerns me directly so I will try to keep up to date. Is this also for game developers who have lost their income?

Yeah me too, I spent 40 hours on a Halloween update instead on studying and because of Roblox being down I couldn’t publish the update in time…

In the post is stated that all running ads will be refunded, but what actually about Sponsored Experience Ads?

Also, thanks to the Roblox Team for fixing the problem!

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