Ah - thank you for offering. Actually I have made changes so that I no longer require you guys to share your client logs with me (they are automatically uploaded now)
Thank you to everyone who has been sending me logs, they were crucial in the investigation!
Limited to 500 KB/s and still managed to crash on item asylum - Roblox really fast
Edit: I am trying 1000KB/s right now and seeing if anything changes
I’ve also had this issue for quite some time and decided to plug out my ethernet to try some with my normal wifi. I was inside of a roblox game and started up one of those internet speed tests. Specifically speedtest.net when i tabbed into roblox and noticed my ping froze. As soon as i cancelled the wifi test my roblox game went back to normal. This might just be an unrelated issue with the speed test taking up all my wifi or something or this issue is caused by other processes taking too much wifi
I just adjusted my router’s WAN interface firewall mss to 1420, and it was able to load into that game no issues. Doing extended testing now
I really can’t bring myself to playing any Roblox game, it’s really driving my nerves. Now it’s not just silent disconnect but also includes “Player has been removed from the DataModel” as a follow up.
Testing this theory, capping my download speed has little to no effect, but capping my upload speed results in the game taking significantly longer to disconnect me.
Upon further investigation, it seems like games with less than 30 kb/s upload rarely disconnect me, but after that they take anywhere from 10~ minutes (50 kb/s) to less than a minute (120 kb/s). My Summer Car seems to be the fastest that I’ve found.
Also, I would like to volunteer for the beta test if possible.
I dont know why but i recently find large periods of lag spiking that can last minutes before i disconnect and it has just been getting on my nerves, for the past few days ive switched over to mobile data which is more expensive but i do it anyway because my average game lasts about 10 minutes.
Wanted to post an update, even w reduced mss I still see the silent drops, its intermittent and hard to consistently reproduce so idk whats exactly causing it
I tested by joining the same server in the game I linked earlier, it provides server ID and there didnt seem like any repeatable pattern between attempts
Today I rolled out an experimental change which I believe could improve this issue on all platforms except iOS (will enable there soon)
Please let me know if you notice any improvements, or if you are still experiencing the issue.
Thank you all for your patience!
A lot of our players seem to still be experiencing this issue
Still experiencing the issue joining this game especially larger servers: Aeronautica - Roblox
We have been observing players with connection issues in our game and even tried uploading the default Roblox baseplate to rule out any issues on our end.
We made a thread with a video of what we experienced. It seems these issues could possibly related to what users have been experiencing here.
Still happens a lot, kinda annoying. Hope you guys can fix it soon.
I was having this issue before you rolled out this update, and can confirm it’s still occuring post-update.
This seems to occur more frequently on games which use more bandwidth. Blackhawk Rescue Mission 5 seems to be the worst offender in my case with disconnects usually happening within 30-60 minutes, although I’ve been disconnected as quickly as 5 minutes into a game.
Other games seem to last up to several hours with no problems - but I am still silently kicked off of these games during extended play sessions. This has been occuring for ~2 weeks now.
PPP Fibre @ 1Gbps, Ethernet.
Technicolor DGA4134
Cuckoo Fibre(via leased CityFibre lines)
Got the exact same problem, Bandwidth theory also checks out from what i’ve noticed
It’s still happening every ~30 minutes for me. I often play Jailbreak and get kicked out mid-PvP or robbery, it is super annoying.
I bypassed my own router (OPNsense) and used just the ISP router. That didn’t have any issues joining the problematic game after 10 attempts. I then updated the firmware on my OPNsense router and it seems like the problem went away at least for now. Will keep an eye on it
As of today’s patch I’m experiencing getting disconnected after joining any Roblox game on PC and Mobile for 10-60 seconds, the app then proceeds to freeze and I’m forced to close it. I noticed my client logs print a “zdebugbtidintegrity” channel, not sure if I’m enrolled in a beta client but other users on my network are also having the same disconnection issue after attempting to join a game.