Roblox silently loses connection without notice or rejoin option

Wanted to post an update, even w reduced mss I still see the silent drops, its intermittent and hard to consistently reproduce so idk whats exactly causing it

I tested by joining the same server in the game I linked earlier, it provides server ID and there didnt seem like any repeatable pattern between attempts

1 Like

Today I rolled out an experimental change which I believe could improve this issue on all platforms except iOS (will enable there soon)

Please let me know if you notice any improvements, or if you are still experiencing the issue.

Thank you all for your patience!

6 Likes

A lot of our players seem to still be experiencing this issue

Still experiencing the issue joining this game especially larger servers: Aeronautica - Roblox

1 Like

We have been observing players with connection issues in our game and even tried uploading the default Roblox baseplate to rule out any issues on our end.

We made a thread with a video of what we experienced. It seems these issues could possibly related to what users have been experiencing here.

Link to our thread

1 Like

Still happens a lot, kinda annoying. Hope you guys can fix it soon.

1 Like

I was having this issue before you rolled out this update, and can confirm it’s still occuring post-update.

This seems to occur more frequently on games which use more bandwidth. Blackhawk Rescue Mission 5 seems to be the worst offender in my case with disconnects usually happening within 30-60 minutes, although I’ve been disconnected as quickly as 5 minutes into a game.

Other games seem to last up to several hours with no problems - but I am still silently kicked off of these games during extended play sessions. This has been occuring for ~2 weeks now.

PPP Fibre @ 1Gbps, Ethernet.
Technicolor DGA4134
Cuckoo Fibre(via leased CityFibre lines)

2 Likes

Got the exact same problem, Bandwidth theory also checks out from what i’ve noticed

2 Likes

It’s still happening every ~30 minutes for me. I often play Jailbreak and get kicked out mid-PvP or robbery, it is super annoying.

1 Like

I bypassed my own router (OPNsense) and used just the ISP router. That didn’t have any issues joining the problematic game after 10 attempts. I then updated the firmware on my OPNsense router and it seems like the problem went away at least for now. Will keep an eye on it

1 Like