21stPsalm
(Nanonauts)
August 20, 2021, 2:26am
#1
Reproduction Steps
Go on the ROBLOX site.
Attempt to load any ROBLOX page.
Expected Behavior
Roblox to work properly. Pages to function properly.
Actual Behavior
Every page on ROBLOX isn’t loading and ends in a page saying: “The service is unavailable.”
Issue Area: Roblox Website
Page URL: https://roblox.com/
Impact: Very High
Frequency: Often
13 Likes
After a couple tries I was able to access the site, as for the games I’m not sure.
thanks for the reports folks - we’re aware of the issue and are looking into it!
apologies for the disruption
14 Likes
imacodr
(imacodr)
August 20, 2021, 3:02am
#12
Issues like that are known by Roblox in a few minutes. I’m not sure its needed to make a bug report for the site going down.
2 Likes
You can keep track of the downtime here: https://status.roblox.com/
There is currently an active issue reported.
Please, give the ROBLOX maintence team a chance to resolve the issue, you should moniter https://status.roblox.com/ for updates.
Studio should work just fine since it only runs on your system, but other features like the toolbox and publishing will not work at all.
2 Likes
This is a platform-wide issue. Publishing will not work and ROBLOX’s authentication services are down (which is why you are receiving the error messages)
Track the issue on https://status.roblox.com/
Haven’t tried publishing amidst the problem but I guess since roblox site is down, logging in is broken too.
cpguy5089
(cpguy5089)
August 20, 2021, 4:23am
#22
A reminder to not make “Me too” posts
We know Roblox is down, we know it isn’t working, nobody cares that you have the exact same problem as literally everyone else.
Reports without the following information will NOT be investigated
Replies to bug reports must also follow these guidelines where possible. This means “Me too!” replies are not acceptable.
Basics
Your bug report must have:
An accurate title - Engineers should know what the bug is before opening the thread. Be specific!
A detailed description - Explain what you expect, and what happens instead.
Where it happens - Include links if it happens with specific places / u…
"Me too!” replies are not acceptable.
If you have additional information to add to the discussion, then it is ok.
Additionally, when Roblox comes back up, we do not need any posts/replies stating it. Everyone will know Roblox is up when it comes back up.
If you see a “Me too” post, alert the moderators by flagging it as spam. This will allow them to correctly take action.
To keep up to date on if Roblox is up or not, refer to http://status.roblox.com/ as an official source.
12 Likes
Same thing happened to me. For me, the problem is now fixed. It’s quite weird that Roblox is down quite frequently now than it used to.
Yep roblox is down Ookla’s downdetector says they are as well as Roblox’s status website. Not working for me in Canada
1 Like
Studio also won’t load published places
Chocolauf
(Laufeyson)
August 20, 2021, 5:44am
#30
This is stupid for a multi billion dollar company which is supposed to have top notch security and web-design. Hope this gets fixed fast.
1 Like
Rxse_Dev
(martin)
August 20, 2021, 5:45am
#31
This problem is fixed now, the team is now identifying the root of the problem, reload your pages or create a new tab. It should work.
2 Likes
They may be doing maintenance or something
1 Like
Chocolauf
(Laufeyson)
August 20, 2021, 5:45am
#33
Mesh I reloaded the page / made a new tab and it is still not fixed.
1 Like
Chocolauf
(Laufeyson)
August 20, 2021, 5:47am
#34
Nevermind, tis working now.
3 Likes
Strange still not working for me maybe teh Canadian servers are down or smth. Roblox’s status website still shows a service disruption
2 Likes
Rxse_Dev
(martin)
August 20, 2021, 5:48am
#36
Reload your page, if it still doesn’t work, go play valorant or study or something for 20 minutes.
4 Likes
Seems resolved now, going to lock this, file a new bug report for new issues
3 Likes