Roblox Studio crashing on macOS Mojave

In August 2018, multiple DevForum members complained about having Roblox Studio crashing over and over again. Some have claimed that the problem was fixed but I’ve continued to have the same problem since then.

Every now and then reinstalling seems to fix the problem but this isn’t an ideal solution. Before this problem begins, I’m typically just working on a place and occasionally it’s just an empty baseplate with just 1 script. I work for a bit then quick-switch to another program. When I come back to Roblox Studio, it doesn’t open up. The window is gone. When I right click on the Studio icon in the dock, I see that Studio is no longer responding and so I attempt to force quit it. Sometimes it hangs before it goes away but it almost always does quit. I then attempt to open another instance of Roblox Studio but I almost never see a Roblox Studio window pop up. It immediately becomes non-responsive before the window even shows. Even if a window shows up, it still returns back to its non-responsive state. I’ve managed to collect these logs from the last time it happened (see bottom of post).

I am currently running macOS Mojave 10.14.2 (18C54) on a Mac (Retina 5K, 27-inch, 2017). I have a 5120 x 2880 monitor and 8 GB of RAM but I don’t think this should affect anything.

Log 1

Command line:
/Applications/RobloxStudio.app/Contents/MacOS/RobloxStudio


1558248393.91313,794b5c0,6 Finding AppSettings.xml
1558248393.91322,794b5c0,6 Opening AppSettings.xml
1558248393.91355,794b5c0,6 Parsing AppSettings.xml
1558248393.95973,794b5c0,6 Looking for 'Settings' element in AppSettings.xml
1558248393.95978,794b5c0,6 Looking for 'ContentFolder' element in AppSettings.xml
1558248393.95981,794b5c0,6 Looking for 'BaseUrl' element in AppSettings.xml
1558248393.95982,794b5c0,6 BaseUrl loaded from 'AppSettings.Xml'
1558248393.95983,794b5c0,6 Looking for 'IsScriptAssetUploadEnabled' element in AppSettings.xml
1558248393.95986,794b5c0,6 Looking for 'IsAnimationAssetUploadEnabled' element in AppSettings.xml
1558248393.95986,794b5c0,6 Looking for 'IsImageModelAssetUploadEnabled' element in AppSettings.xml
1558248393.95987,794b5c0,6 Looking for 'CrashMenu' element in AppSettings.xml
1558248393.96766,794b5c0,6 fetchClientSettingDataViaHttps
1558248394.13302,794b5c0,6 LoadClientSettingsFromLocal group: "ClientAppSettings"
1558248394.13311,794b5c0,6 LoadClientSettingsFromLocal group: "StudioAppSettings"
1558248394.15492,794b5c0,6 systemLocale.name() = en_US
1558248394.64378,794b5c0,6 Info: RobloxMainWindow::RobloxMainWindow - start
1558248394.86179,794b5c0,6 Info: RPC:Constructor Started server - RBX_STUDIO_29940
1558248394.87461,794b5c0,6 StudioABTests using browserTrackerId 40281661600
1558248395.82410,794b5c0,6 setAssetFolder /Applications/RobloxStudio.app/Contents/MacOS/../Resources/content
1558248395.84590,794b5c0,6 Reflection::load /Applications/RobloxStudio.app/Contents/MacOS/../Resources/ReflectionMetadata.xml
1558248397.41112,794b5c0,6 Info: RobloxMainWindow::showNativeLoginPageWidgets
1558248397.41908,794b5c0,6 ======== Studio Startup Times =======
1558248397.41911,794b5c0,6 FastFlagsLoadTime  : 0.2312 sec
1558248397.41912,794b5c0,6 Authenticated : NO
1558248397.41913,794b5c0,6 LoginPageOpenTime  : 9.4094 sec
1558248397.42132,794b5c0,6 Info: RobloxMainWindow::RobloxMainWindow - end
1558248397.47152,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248400.97147,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.14066,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.56452,794b5c0,6 Info: RobloxMainWindow::showNativeStartPageWidgets
1558248401.59890,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60077,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60228,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60369,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60502,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60649,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.60842,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248401.80865,794b5c0,6 ======== Studio Startup Times =======
1558248401.80868,794b5c0,6 FastFlagsLoadTime  : 0.2312 sec
1558248401.80869,794b5c0,6 Authenticated : YES
1558248401.80870,794b5c0,6 StartPageOpenTime  : 13.7990 sec
1558248402.42259,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248402.42481,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248402.42734,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248402.42959,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248402.43118,794b5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248402.49028,702a000,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
Log 2
1558248759.25410,117fb5c0,6 

Command line:
/Applications/RobloxStudio.app/Contents/MacOS/RobloxStudio


1558248759.26416,117fb5c0,6 Finding AppSettings.xml
1558248759.26426,117fb5c0,6 Opening AppSettings.xml
1558248759.26459,117fb5c0,6 Parsing AppSettings.xml
1558248759.30622,117fb5c0,6 Looking for 'Settings' element in AppSettings.xml
1558248759.30626,117fb5c0,6 Looking for 'ContentFolder' element in AppSettings.xml
1558248759.30628,117fb5c0,6 Looking for 'BaseUrl' element in AppSettings.xml
1558248759.30651,117fb5c0,6 BaseUrl loaded from 'AppSettings.Xml'
1558248759.30653,117fb5c0,6 Looking for 'IsScriptAssetUploadEnabled' element in AppSettings.xml
1558248759.30654,117fb5c0,6 Looking for 'IsAnimationAssetUploadEnabled' element in AppSettings.xml
1558248759.30655,117fb5c0,6 Looking for 'IsImageModelAssetUploadEnabled' element in AppSettings.xml
1558248759.30655,117fb5c0,6 Looking for 'CrashMenu' element in AppSettings.xml
1558248759.32119,117fb5c0,6 fetchClientSettingDataViaHttps
1558248759.59262,117fb5c0,6 LoadClientSettingsFromLocal group: "ClientAppSettings"
1558248759.59273,117fb5c0,6 LoadClientSettingsFromLocal group: "StudioAppSettings"
1558248759.61468,117fb5c0,6 systemLocale.name() = en_US
1558248760.16537,117fb5c0,6 Info: RobloxMainWindow::RobloxMainWindow - start
1558248760.37202,117fb5c0,6 Info: RPC:Constructor Started server - RBX_STUDIO_30014
1558248760.37350,117fb5c0,6 StudioABTests using browserTrackerId 40281661600
1558248761.37658,117fb5c0,6 setAssetFolder /Applications/RobloxStudio.app/Contents/MacOS/../Resources/content
1558248761.40055,117fb5c0,6 Reflection::load /Applications/RobloxStudio.app/Contents/MacOS/../Resources/ReflectionMetadata.xml
1558248762.94147,117fb5c0,6 Info: RobloxMainWindow::showNativeLoginPageWidgets
1558248762.94555,117fb5c0,6 ======== Studio Startup Times =======
1558248762.94559,117fb5c0,6 FastFlagsLoadTime  : 0.3346 sec
1558248762.94560,117fb5c0,6 Authenticated : NO
1558248762.94561,117fb5c0,6 LoginPageOpenTime  : 7.9226 sec
1558248762.94856,117fb5c0,6 Info: RobloxMainWindow::RobloxMainWindow - end
1558248762.98358,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248766.85776,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.02153,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.42745,117fb5c0,6 Info: RobloxMainWindow::showNativeStartPageWidgets
1558248767.45706,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.45891,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.46038,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.46202,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.46322,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.46478,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.46688,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248767.65206,117fb5c0,6 ======== Studio Startup Times =======
1558248767.65209,117fb5c0,6 FastFlagsLoadTime  : 0.3346 sec
1558248767.65210,117fb5c0,6 Authenticated : YES
1558248767.65211,117fb5c0,6 StartPageOpenTime  : 12.6291 sec
1558248768.18976,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.20147,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.20306,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.20537,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.27768,117fb5c0,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.32115,daa2000,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.32530,daa2000,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.32861,daa2000,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)
1558248768.34000,daa2000,6 QtMessage_Warning: Unable to get the PAC script at "http://wpad/wpad.dat" (Remote Host Unavailable)

In one instance where Studio crashed while I was working, the wpad/wpdat.dat warning didn’t show. The last entry in logs there was my own print statement into the command bar.

1 Like

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I’m also experiencing this issue with macOS, I cannot even delete multiple parts from any of my places in studio or create models in places that have few assets/scripts without experiencing a crash. (MacBook Pro, Early 2015, also 8GB RAM)

I’ve been having this problem for months now & just learned to save any progress every other minute which is a complete nuisance. I’ve tried deleting over 70gb of apps, updating to Mojave 10.14.4 and reinstalling studio - none of which have made any difference

Hoping its resolved soon :neutral_face: