Some UGC Creators such as @missanthropologyst, @NightModels, @M4nele and @adidas had their accounts banned, or terminated for uploading layered clothing items.
These layered clothing items are most likely “Holdable” Layered clothing, which currently have no category to be uploaded in.
We’re been told earlier this year that items uploaded before the “Miscategorization update” wouldn’t be deleted, and that users will be able to change their item’s category later in the future. Not to mention that we’ve also been told that we can upload items such as faces, bodysuits, shoes or handheld items in existing categories as they currently don’t have their own.
This also happened while most of the staff memebers are not in the office, so what’s going on? Did the AI moderation gone rogue?
It would be nice if this issue could get fixed quickly, because a lot of creators are losing not only their money on accessories they made, but also their accounts which is the only source of income for some!!
Had a very similar thing happen to me, automod needs to be worked on big time, and after me attempting to appeal such items support just ghosted me lol…
AI moderation against UGC creators has been very aggressive these last few weeks, it has also terminated several UGC bundle creators (e.g. @vareyz, @spotdog23) simply after using the Auto-Setup feature in Roblox Studio. Not a single asset uploaded to the catalog, and they both got terminated during the auto-setup process.
The Roblox AI moderator deemed the bundle to not be acceptable, and instead of giving a warning/ban for the bundle itself, each individual part of the bundle was banned individually, which quickly escalated to an account termination due to the amount of bans occurring in a short span of time.
I hope this gets corrected or addressed by Roblox staff whenever they are back in office, a lot of people are getting affected by this random leniency shift in the moderation process, which is more problematic when support staff are refusing to correct these clear oversights by the AI moderator.
Whilst I haven’t been banned, my UGC perms have been removed for 7 then 14 days for the repetitive deletion of my already deleted possessed girl layered clothing items
Besides some items deleted now, I’ve had an item of mine that was silently deleted months ago, only appear right now in my appeals tab, as it would have just happened, even if really it was already deleted a long time ago.
I simply don’t get how something can get deleted twice, or the automated means detecting an avatar accessory for “Discussing Exploiting and cheats” as this is what I have been banned for now.
I see everyone got banned for “Misusing Roblox Systems” but I got banned on my main account (Alfredo_EC) for “Cheats and Exploits”, they were 3D items and I’m worried about losing my account permanently
Could this have something to do with the recent return of UGC skybox’s and the genesis of the invisible/partially invisible items.
Roblox could have put harsher bots on the catalog and it’s terminating people for all kinds of UGC violations.
Smart to use an alt, crazy that creators even have to resort to such measures in the first place, imagine they don’t lift any bans after this and only the people who used alts make it out.
Not an engineer, but this is my view of what happened based on observations I’ve made over the past few months:
A moderation purge recently occurred where items that use certain techniques to achieve effects that are against Marketplace Policy were deleted, and each item that was deleted racked up one strike against the creators’ account. The assets deleted in this purge ranged from “orbiting” ones (those that float many studs away from your character, using clear exploits) to “holdable” items that, as you mentioned, aren’t too detrimental to gameplay. Something important to note, though, is that these kinds of purges don’t use AI or any kind of “automation” to just randomly detect items to delete–there are specific checks that happen on each item picked up to properly determine whether or not the makeup of the LC mesh is rule-breaking.
Each time an item is deleted, a strike is applied to the creator’s account. This continues up until account termination, but even 7 day bans, for example, require multiple warnings to be issued beforehand. This system actually works quite well for those who purposely upload exploitative content to the platform, punishing them both effectively and efficiently. However, it is a little unforgiving for those who didn’t have malicious intentions. Most users who were terminated as a result of this layered clothing purge, including the one you mentioned that had their account deleted, had previous infractions for creating items that blatantly infringed upon Roblox’s Marketplace Policy. In fact, the user you mention that had their account deleted was notorious for uploading game-breaking items, including:
Items that made your character completely invisible.
This was all done whilst the creator knew their actions were against Marketplace Policy, so it astounds me how @missanthropologyst can continue to try and defend themselves stating their (second) account deletion was unfair. The stigma around these kinds of situations is quite interesting, though, because the average forummer won’t be aware that these kinds of users had broken all of these rules so many times and instead instantly shift to blaming it on “Roblox’s terrible moderation”. I can confirm this user was warned and even banned multiple times previously for uploading this content, and that they had their account deleted just days ago quite literally DUE to these items (later regaining access to it after appealing, extremely luckily). Mind you, the asset ID in their deletion notice leads to a box-shaped LC item which rest assured was something extremely malicious (likely invisibility, although I hadn’t tested this one myself prior to its deletion). I’m not saying all moderation infractions issued in this purge were valid and fair, but I don’t like how you imply this individual’s ban was unjust when they’ve quite literally been dedicating to uploading this content for months.
In future, I suggest looking into each developers’ upload history before adding them to your post and claiming they were incorrectly banned just to make your case look more extreme than it does. I’m using this user’s case to prove a summative point that the moderation system doesn’t randomly decide to delete an account every now and then. You quite specifically need to have multiple (often very valid) past infractions in order to get your account deleted. So whilst these account deletions you’re seeing might seem unfair at first glance and it’s second nature to instantly blame it on Roblox’s moderation system being incompetent, you need to look deeper into the issue at hand here.
There’s lots of cases I’ve seen today where accounts of groups dedicated to uploading exploitative UGC have been 100% justfully deleted as a result of this purge just ticking their account over the edge. Again, proving that these moderation infractions dished out in line with item deletions are not all bad, and do properly punish those with malicious intent.
Now, there are some account deletions here that were reasonably unfair, for example:
A user (I’m presuming this is what happened with the “adidas” account) uploaded multiple relatively harmless LC items (maybe holdable ones, ones that only make you slightly invisible, etc etc) and was not moderated for them at all UNTIL today, giving them no heads up or warning that the stuff they were uploading wasn’t allowed. Let’s say the adidas account had 5 or so violating items uploaded, and they were all instantly deleted at the same time in this one purge. These 5 items would each incur a new strike on the “adidas” account, and because 5 strikes is quite a lot, this is likely why the account was deleted. I cannot confirm this actually was the case with the “adidas” account, but it’s a suspicion I have considering the account belongs to a brand and wouldn’t go out of it’s way to upload violating content unlike some other users.
Another possible situation is that, for example, a user was dedicated to uploading “holdable” items, and had uploaded a few in the past, of which 2 or 3 had been deleted in prior purges. Let’s say the user received a warning, and one or two multi-day bans for these violations. The user is confused as to why their items were deleted because they’re unaware they’re not allowed and can’t find any articles clarifying this. The user continues uploading these items assuming they’ll be fine, to which another 3 or 4 get deleted in this most recent purge. These additional deletions pile up and lead to the user’s account being deleted for 6 or 7 repeated violations of the same rule. Now, in this situation you’d have to question whether the liability is on the user to assume “hm, maybe what I’m doing is against the rules” or whether Roblox should take liability for not properly informing the user these items are against the rules in their documentation (I agree the docs are a little unclear, and questionably labeled “best practices” rather than “rules/policies”).
If there’s any potential cases/situations I’ve missed here where moderation infractions could be unjust, let me know and I can add them.
If engineers do decide to take action on this report (which I’m hopeful they will!) I strongly encourage them to review each account deletion on a case-by-case basis, considering past infractions and the probable intentions behind each item moderated in both past and more recent purges that led up to these deletions. I suggest UGC creators use this situation as an early warning to not upload items you know violate Marketplace Policy just because they’re not patched out in validation just yet, as they’ll inevitably be deleted through purges just like this. These kinds of deletions have the reason “Misusing Roblox Systems”, which is not very forgiving, so I encourage everyone in this space to tread carefully.
i dont care about whatever i have left of my ego but i dont like being called a liar
so heres a handful of what did actually get me terminated as i dont have all the files for them anymore and cant be bothered to look
what got me termed last time were items using the invis glitch (like the classic dog 1 on my group rn, theres very specific directions to create the actual dog avatar) but i only used it because i have no idea how to make bundles (regardless it would be out of bounds) and i dont know how to do traditional layered clothing, part of the reason why i was banned was a single size glitch item yeah but it didnt do that much harm nor did it even last 2 days
Thanks for reporting! The team is currently looking into this issue.
Appreciate your patience as individual accounts and items are being reviewed
Update: Currently, a number of accounts have been restored including but not limited to adidas, akusesa, nightmodels, missanthropologyst, valk’s alt, creeper, beebee4424
I will say you should talk to the team at Roblox because for you guys to be allowing AI moderation to outright terminate peoples accounts without human interaction is ridiculous. A lot of people make some of their income and livings on Roblox. They should not have to contact you for false terminations from AI. I dont think the main people mentioned in this post were completely innocent however its crazy to let AI make decisions of that nature without human approval. People shouldnt have to worry 24/7 about false AI moderation, Roblox should have more care for their users. AI has wrongfully moderated me in many other ways before I got verified and its messed up.
Smaller moderation actions sure, but termination? That should have some kind of human intervention to prevent people losing everything they work hard for as a safety net due to the unreliability of AI.
Though its nice to see this is being looked into it doesnt excuse Roblox allowing AI to falsely terminate peoples accounts.
While I can’t personally comment on how these accounts came to be moderated, we are well aware of the importance of both our platform to creators’ livelihoods, and creators to the Roblox ecosystem. It definitely would not be the same without your talent and creativity!!
Apologies for the disruption and please rest assured that the team is looking into preventing this from happening in the future.
