[ROBLOXCRITICAL] Games not allowing me to join after Adopt Me update

Games are failing to allow you to join them, and this is the error that consistently pops up.

This image has popped up on multiple of the top games that I attempted to join, and others are saying that it is happening to them too.

This seems to be happening 100% of the time, and some of the games that I tested it on were Adopt Me, Arsenal, and Saber Simulator.

This issue seemed to start when Adopt Me released an update, and their game hit over 500k concurrent users.

34 Likes

This is happening to my game too and its SERIOUSLY affecting my game. I have a live-op event that was supposed to release an hour ago but this is preventing me from updating and making me drop in player count. Occurs time to time when trying to join VIP servers too.

7 Likes

I cannot also open Roblox Studio on a team create after this update!

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8 Likes

I tried to join games on Roblox and none of them are working. I did a poll in my Discord Server, and multiple people have said they can’t join either.

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VIP Servers are also affected:

VIP server image

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5 Likes

Team create down too image

3 Likes

Having the same issue. Here’s some of my crash logs:

1571439719.37550,4de4,6 Error: Could not open the place “” with exception: “Unable to open the place. Please restart your application and try again. If you continue to encounter this error, please contact customer service.”.
1571439767.06390,4de4,6 Info: GamesPageController::onGameClicked(2)
1571439767.06390,4de4,6 Info: RobloxMainWindow::createAndShowIDEDoc with task EditPlace
1571439767.25843,4de4,6 Info: Connecting to server…
1571439768.98023,b288,6 Error: Error connecting to server: Invalid parameters
1571439768.99919,4de4,6 Info: RobloxIDEDoc::cleanupPriorToDeleteLater - start
1571439769.02710,4de4,6 Info: RobloxIDEDoc::cleanupPriorToDeleteLater - end
1571439769.06301,4de4,6 Info: RobloxMainWindow::showNativeStartPageWidgets
1571439769.22243,4de4,6 Error: Exception : Unable to open the place. Please restart your application and try again. If you continue to encounter this error, please contact customer service.
1571439769.26749,4de4,6 Error: Unable to open the place. Please restart your application and try again. If you continue to encounter this error, please contact customer service.

4 Likes

Yes. This is happening to me too. Adopt Me! was at 600k concurrent players and now it has dropped to 70k.

Edit: Works for me now!

I think Adopt Me! broke Roblox, it was at 600k concurrent players and suddenly dropped then you couldn’t join games.

5 Likes

I cant even join games

this has been happening to me for like an hour

1 Like

I Think now is everything fixed because i can join games with teleport service and i can join roblox studio in team create, but maybe until adopt me gots again those amount of players the servers will be down again…

As of right now I’m able to join games.

Very weird, It isn’t happening for my friends…
I get the error on every game.

1 Like

Brace for impact Adopt Me is recovering and right now on 322k players.

3 Likes

Thanks, we’re investigating this issue and services are recovering.

19 Likes

Closing as resolved, thank you for the report!

If you continue to experience any issues please feel free to create a new bug report

11 Likes