I believe it is intended for the avatar item escrow period to be increased, I believe it is 30 days now.
Thank you for your answer. Where did Roblox announce this? When I hover my mouse over pending robux, I still see this information:
and “a few” is generally considered to mean between two and several, not a month. Pending robux has already reached 355k and is still growing, In a few days I can completed another DevEx request but few funds have flowed into group funds this month.
This was first mentioned here, unsure why it took so long to implement if so, but 30-days certainly isn’t too far-fatched according to this.
So it means that those who copy limited items will not receive robux from them when these items are removed within a month. Of course I understand it, but I don’t understand what selling 2D clothes has to do with it, but probably this system now works for all items sold on this platform. So all I have to do is wait and see if everything will be back to normal in a few days (soon it will be a month) because I understand that then the robux inflows to the group should be continuous again, these will be inflows from 30 days ago but logically everything should return to normal. But it was announced 1.5 years ago. Has this just been introduced now?
Hey @DanBuildsTrains
I have raised the priority on our internal ticket, but from now on, it’s on the engineers’ side to fix the issue!
From what I know, it’s currently being investigated!
I am experiencing the same issue for my avatar/catalog game. I opened a separate ticket Group Payouts are missing 30% of In-Experience Avatar/UGC commissions
Approximately 30% of my earned revenue is not accruing to my group.
This seems to have been addressed here:
Fantastic! I very much appreciate it
Great news, thank you so much!
Glad to hear there’s a fix soon
I had this issue happening too with a few of my limited items
items are on a different page but as seen in here, the items sold before finished pending
if this helps the engineers, here’s the item links:
I heard about this bug from a few people:
- SpiritualWarriorr
- Lizarus_Naga
- Jason_Nike
- MadNutria
they had a similar issue so if this post helps the engineers take a look into the items that have issues, i’m gonna leave it right here. Hopefully this can be fixed
Is the situation better for you? In my group, pending robux is still growing, maybe a little slower than before, but still growing significantly. Yesterday, sales of goods amounted to only 30% of real sales presented in Dashboard Analytics and pending robux has already reached 422k (so it increased by around 100k in the last 6 days) and is still growing, robux reach the group funds very slowly.
This month I can cash out through Devex only 30% of what I usually cashed out and that’s not enough for me. I didn’t quite understand whether the situation should improve now or in 30 days.
edit: pending robux increased today by 17k after a few hours, something is very wrong:
Pending robux increased by 15k in the last 12 hours (I updated the first post):
Do you still have the same problem? The time has come when I can cash out through Devex and unfortunately it is so little compared to the previous months, too little (despite higher sales). Should there be improvement only after 30 days because I didn’t really understand it?
looks pretty much identical on my end as well.
Today the situation looks much better, finally the sales of goods have increased and pending robux has increased only slightly compared to what has happened so far. Maybe it’s just that a month has passed and now the whole process has regained continuity, I hope so!
I posted this in another thread but this started to occur to me about less than a month ago but only for sales of pants items. All other sales go through normally.
Newer sales are going through, but the sales that were stuck previously is still stuck! Still glad that it’s being fixed.
Yep… same problem here. This is also happening to my groups that I own, no idea what is causing this.
Bumping this, because I’ve been having an this issue.
Some sales on my plugin created on my account have been pending for three weeks now, which is way longer than the “few days” pending robux is said to take on the transactions page.
On my group I’ve been noticing pending robux taking about 7-10 days, which is better but I’m still not sure if it should be that long for regular gamepass sales.
Private Server sales for a game on my account arrive almost immediately.
I did not update my status regarding previous posts, but my pending from those sales appeared to have glitched for about a month or so before finally coming in. Perhaps the same thing is happening here?