Security Notification – no email or phone number for Account Recovery

Bug Reports Roblox Application and Website Bugs
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#1

I’m encountering an issue with my alt account, MCJunJinWoo. When I attempt to log in, I am faced with a Security Notification.

what happens:

I try to log into my MCJunJinWoo account.

I am then asked to solve several CAPTCHA challenges the difference is this is not happening to my alts

After entering my credentials, I am immediately confronted with a Security Notification.

Despite attempting a password reset, I never receive any verification emails.

I also tried changing the email on this account, but I still didn’t receive any email confirmation.

This issue is preventing me from accessing my account, and it contains important, personal items that I need to recover.

System Info:
Operating System: Windows 10 Pro
Browser: Google Chrome (PC)

Expected behavior

I want to login to my acc without error and this time verify my acc with email
Screenshot 2025-04-06 101423

A private message is associated with this bug report

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#2

Can someone help me please I am struggling so much

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#3

You never got the Verified, Bonafide, Plaidafied indicating you probably never email verified it assuming ROBLOX still has the item delete request gone.

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#4

I just checked and he does infact have it inside his Inventory
image

I did hear alot of people saying that they don’t receive any emails while their account is locked

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#5

This was already addressed in my bug report:

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