I’ve imported player avatars and every time I close the studio, the avatar’s shirt and pants template property is completely cleared. They properly display until I reopen the game.
It doesn’t happen in other instances, just my game.
This started happening yesterday as well on my end. It’s rather inconsistent, but it usually happens when I try to copy and paste a character from one place to another.
I tried disabling all Studio Betas and Plug-ins, make a fresh new baseplate, but the issue still persists. To try to “fix” it we have to re-insert the shirt and pants texture ID, duplicate the model and re-open the place until it works.
EDIT: After some more testing - If you duplicate the model (with Ctrl+D), then close the game, the duplicated model will retain the clothing - but not the original one. It seems like when it has to preload a clothing asset, it won’t properly save. But after it’s fully loaded, further copies of the character will save normally.
Here’s a video of it in action:
1 Like
I’ll see if that works for the time being, hope they resolve this bug though… thank you
1 Like
Yeah this bug is really weird, i’m actually baffled that they managed to screw up studio that bad.
I added 178 uniforms to my game yesterday, now I have to re add every single one.
I’m also getting this bug constantly clearing my shirt/pants textures on multiple different projects.
My game is encountering this bug too, which several people have reported ingame. Given the recent controversies around avatar appearance, I really hope this gets fixed quickly. It’s very concerning to think about avatars being stripped of their clothes in the middle of my quests, as some players have already reported happening.
Yeah this is happening to a lot of people.
Happening to us as well, will try some solutions here but I’ve just been specifying the templates with scripts lmao
Salutations!
This is an Acknowledgment Reply.
A ticket was filed in our system, and was assigned to be investigated.
It will be looked at as soon as we can.
We’ll be back once we have an update on the matter.
Thanks for your understanding and your patience.
Have a Nice Day!
6 Likes
I need to report that this happened to me too. I worked on all these classic clothing on mannequins for my big store and after publishing, I go in and almost all my mannequin clothes have disappeared. I also noticed the asset IDs have vanished. Hopefully by me reporting the issue still exists, it can be fixed. Thanks.
Im selling clothes and not selling naked avatars here. I took over an hour placing the pants and shirts of different outfits I was selling and then they all vanish 
I had to put my experience on private for now until this issue is fixed, then I need to replace the naked mannequins with the ones with my classic clothing and then I can make it public again.
I hope by reporting this bug is still going on, you at least know the bug has not been fixed yet.
I also need you to protect my account right now cause if the clothing was removed by this bug when I exported the entire store to Roblox as a model trying to protect the clothes from disappearing, I’m afraid of getting a wrongful ban or wrongful rule violation. I put clothes on every one of my mannequins. I am afraid of getting a rule violation now because of this bug.
Please protect me in case the AI flags me over trying to protect my mannequin clothes and the bug messes it up.
https://create.roblox.com/dashboard/creations/store/104596281528963/configure - This is the model where I tried to save my clothed mannequins. Maybe they are clothed and the bug happens when I try to retrieve the model. I am trying to test bringing the model back in and see if the bug messes this one up.
Last thing I need is a false rule violation over a bug like this.
Happened to me as well, though it was because i had loads of clothing items and morphs for my army group, one solution is to just store them in a string value or a table and reinstance them on game start, i also thing contentprovider preloading helped.
2 Likes