SirMing
(SirMing)
June 28, 2021, 6:36pm
#1
Our skinned meshed horses from Horse Valley have suddenly become disfigured
Expected Behaviour
Issue Area: Engine
Issue Type: Meshes
Impact: High
Frequency: Constantly
Date First Experienced: 2021-06-28 19:48:00 (+01:00)
Date Last Experienced: 2021-06-28 20:21:00 (+01:00)
The live version was published 4 days ago and the horses looked fine then. Nothing have been updated since then and yet the horses look different.
This is happening on new servers only.
9 Likes
Taking a look now, thanks for your patience.
3 Likes
I am also experiencing this issue, and it’s critical as my game is unplayable. I can provide microprofiler dumps in a minute
microprofile-20210628-134737.html (9.7 MB) here is the microprofiler dump
this is causing <10 fps on most devices in my game, and the ocean in the game is incredibly disfigured. The game is almost unplayable
I’m following with @RawEggTheGreatIX up in a DM.
2 Likes
@SirMing @RawEggTheGreatIX , your games should return to normal shortly, let me know if you find otherwise. Thanks!
3 Likes
Tomarty
(Tomarty)
June 28, 2021, 7:27pm
#7
I’m getting similar problems.
(Viewport frames)
(Workspace)
I would prefer if characters didn’t randomly become nightmare fuel.
2 Likes
vastqud
(vast)
June 28, 2021, 7:28pm
#8
I’m having an issue that I think is related to this.
The tracks are skinned meshes. One track appears. The other is there but it’s completely invisible. If you copy it during play solo then paste it in studio, it shows up fine. It’s just invisible during play for some reason.
I haven’t updated or touched anything pertaining to the track system/skinned meshes in months.
1 Like
the issue is fixed in studio when I test it, however it still happens in new servers in live games.
1 Like
Can you send us a place file to debug this? Thanks for your help.
2 Likes
The fix is rolling out now, thanks for your patience.
4 Likes
Something we can all agree on! A fix is rolling out now, but can you also send us a test place file we can use for debugging?
3 Likes
I apologize for asking, but how long do you think it will take?
The fix was released around 1pm PST.
1 Like
Will shutting down all the running servers help? Every private server I start still has the issue.
vastqud
(vast)
June 28, 2021, 11:01pm
#16
This is now fixed for me, thank you!
Continuing the discussion from Skinned meshes are disfigured in new servers :
Perhaps this is something else then? When did you start seeing the issue? I will continue in private message.
Do you have a rigged SkinMesh test file you can share with us for debugging?
I am also getting a skinned mesh issue. While new skinned mesh animation runs fine in Studio, they are broken on live server
Ukendio
(Marcus)
June 29, 2021, 2:02pm
#20
Me and SirMing work together on Horse Valley. I have previously sent a file in the dms that we share with RobieTheCat! It should contain everything you need and if not please @ me.
3 Likes