Sponsored Experiences moving to Ads Manager

I’m getting the same error. I think it may be an issue on Roblox’s side.

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let’s go guys i got 23 impressions on my ad after spending over than 10k robux :+1: very good update

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I think the system was fixed, I now have over 60 concurrent players

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yes, it got fixed, my game went from 300 to 600 players in 10 minutes

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Just dropped 40 credits, have 0 clicks after 2 hours. Gracias!

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5 impressions on a $60 bid (per day, 3 days) with a 0.04 CPP bid. This has been running for a little over 12 hours now.

Thanks Roblox, you broke advertising!

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Completed? 2 clicks 106 impressions? Where is my money?

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For anyone that is interested how sponsors perform on your CCU, this is a game I used to test this out with 0 CCU. At the moment posting this the CCU is back at 5?

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how much did you even spend? roblox ate 400 ad credits from me on the first day, i have no stats and like 50 impressions, basically got scammed, i expect an explanation from roblox over this issue

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Refunds need to be issued ASAP. This is absolutely a scam.

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This is the most useless change ever. Millions of developers rely on advertisement in order to grow their game. Prior to this change I ran 30k in sponsored ads and have received 100k+ impressions with thousands of clicks. My game was on track to getting 100 CCU. After November 7 my game instantly dropped to 5-10 Ccu which it is averaging now. I’ve also spent 300 ad credits, and have only gotten ~300 impressions with around 50 new players. With the old system I would’ve gotten thousands of visits. This is a SCAM. There is no way for me to even get my money back now. My game is now barely alive.

There is no other way for me to grow my game. I was really hopeful this new change to Sponsored system would bring a positive impact for developers, but this is unfortunately not the case. Please revert to the old system while this is fixed.

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As many have mentioned this seems to be very broken right now. I got 548 impressions and one total visit from a campaign that charged me 40 ad credits. All while the entire sponsored section consists of like 10 total games with all the remaining space being left empty.

I assume this isn’t the intended behaviour, but shouldn’t the ad credits at least be refunded based on how this works?

As I understood it this new system is supposed to charge you only for each play generated. Shouldn’t I be getting 39.99 ad credit back in this case?

I also ran this for 1 day at 20 credits daily, and I was somehow charged 40 credits? Is this supposed to happen or is it a bug that I was able to schedule a campaign for 1 day?

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I can’t create an Ad Account due to an unknown error since a month, so I can’t sponsor my experiences too. I need help please!

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Judging by a lot of people’s most recent experiences regarding this change, am I correct to assume that I should simply avoid this feature?

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Can’t really understand why people are complaining about this.

I spent 20 ad credits on a sponsor for a story game. It had 20 - 30 concurrent at the time. Within 2 hours it’s gone to over 200+

That’s barely any robux and before I would spent 40K+ robux a day to get under 100.

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Why have unspent ad credits not instantly been refunded? They’ve not paid for visits, where is the money?

dude i think im gonna give up now

Probably because amazing digital circus is a trending topic right now, ¯_(ツ)_/¯.

This is so disturbing Roblox, how can REALLY know if it’s off or on ???


I can’t toggle this button
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Is it on or off?! How I can toggle between, do I need to wait?

Well hello there, complete stranger I haven’t heard of!

You can’t stop a currently running campaign, if I’m correct. I think that’s why it’s greyed. Your campaign won’t start as long as you haven’t passed moderation from what I could tell from the pop-ups + the amount of time I waited.

Wonderful day to you!

1 Like