We’ve submitted a ticket to our internal database and we’ll follow up when we have an update for you.
8 Likes
Has this problem been fixed? One of my games is years old but I cannot sponsor it.
1 Like
Also having the same issue with this topic.
Having the same issue currently
1 Like
Seems like they don’t care, this has been an issue for months and they have not made any changes…
My experience is 2 months old and it cannot be sponsored this is a serious issue this is how some people make a living not being able to sponsor their work could be crushing.
2 Likes
Hello,
I still have this problem.
My game Garden Tycoon got completely removed from the search and I’m unable to sponsor it.
Link: Garden Tycoon [PETS] - Roblox
This is a critical issue.
My game has 9 million plays, I just ran sponsors for Console 5 minutes ago, and now I can no longer purchase sponsors… how is this an issue!!!
I have been running sponsors almost every day since September, why is this bug still occurring!?
Solution Update: Every 5 minutes spam the living crap out of the Run button until it works 
What a great website.
1 Like
I’m having a different error message, but still causing me not to be able to use sponsors.
It’s saying “Start date must not be a future date”, but the date is automatically set for us. I was going to run my sponsors with my ads. I already started my ads, but cannot run any sponsors all of a sudden and its going to effect my overall marketing efficiency. I’ve had the other error before as well, but spam clicking it and refreshing sometimes makes it work, but with this error it doesn’t seem to let me even if I spam click.
Hey everyone, is the original issue fixed here? Lmk, if not, I can get in touch with the engineers right away.