Studio Disconnecting

No worries, I’m just glad to see it actually getting some attention.

I have started adding a substantial amount of parts, but it isn’t any absurd amount. It started crashing after adding about 2,000 more, from originally having 7,500.

I have tried publishing to a new place, it still crashes. The disconnect issue does not happen without team create enabled, so for testing purposes I have simply turned it off. Again, this is not a solution though because it crashes in actual Roblox experiences.

Edit: Figured I should mention: No major unions, terrain changes, or plugins have been added. I have added quite a few animation controllers though, but the game still crashes even with the animated objects anchored and not being animated, so I doubt thats the issue.

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If you don’t mind sharing, what is the roblox place file size when you do save this locally?

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Sure. I have a version from before I started developing this update, which is 3.29MB. The version with the update in it is 25.2MB. I’m actually quite surprised at the file size difference, I haven’t added anything close to seven more of the original game’s worth of terrain, parts, and scripts.

Edit: 99% of the rest of the game dosn’t use meshes, but this update has quite a few. Once I get the chance, I’ll temporarily delete them to see if thats whats causing the large file size increase, if that is needed.

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I’m having the same issue on a large part count studio I’m working on.

The issue for me seems to be whenever the studio saves or runs auto-recovery, during which the screen goes gray and then I get disconnected from the team create. I’ve attempted to disable auto-recovery but to no avail (it still runs regardless), furthermore it will disconnect even when manually saving, preventing me from working. It seems that users are disconnected locally whenever they try to save the studio, instead of one person saving and disconnecting everyone at once.

This did begin after I imported a new area of the game with a high part count, however I was actually able to save it after importing, and studio only started disconnecting a couple hours after this change was made. The studio has had a higher part count and file size previously, so I doubt that this is the issue. Additionally, my ethernet speeds are strong (around 500mpbs) and I’ve got a decently powerful PC.

An interesting piece of information is the file size of this studio. Currently it sits around 74mb, however the reason I do not believe this is the issue is because back around July the file size was upwards of 130mb. During this time we actually were not able to save, Roblox would continuously spit out saving errors, however around 120mb was fine.

Not sure what to do, been about 24 hours and I’m trying to get an update out today. Unfortunately I think its an issue with Roblox’s servers, as they have seemed exceptionally slow the past few days. Regardless, I can provide more information if needed.

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I’m having the exact same issue. I’ve sent in all of the info requested to Roblox staff, so all we can do is wait.

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I had gotten something similar, I was building and got disconnected with
image

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Seems like turning off Team Create has given me a temporary solution. Luckily since this studio is tied to a group it allows everyone to continue working on it, albeit one at a time. Certainly not a fun solution, but it can get the job done for now.

Hoping roblox can get a fix for this as it seems Team Create is a bottleneck.

It fixed itself on its own luckily.

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When the issue was occurring, it would happen only when I either did “save to roblox”, “publish to roblox”, or an autosave happened, and only in team create.

Here are my network stats.
image

Me & my friend are having the exact same issue - is there any known fix to this as we cannot seem to do anything on our project?

It has started happening to me a few hours ago for no apparent reason too. I was using Studio normally for the entire day today until it started randomly disconnecting me. Every time I try to open Studio it works fine only for a few minutes and then it disconnects me again with a message showing either “Roblox has shut down this server for maintenance” or “connection lost please reconnect”.

The place’s size indeed isn’t small, the auto recovery file’s size is ~95 MB. My internet connection is decent (180/20 mbps and 4 ms ping).

Disabling Team Create is unfortunately not a solution for me. Barely anything is saved even if I manage to do something in these 4-5 minutes of being able to access the place.

@sthaple are you still running into that issue? In particular, have you seen “Roblox has shut down this server for maintenance” disconnect message again recently?

It seems to be working properly now, at least it has been for the last week. I haven’t seen that specific disconnection message in the past week either. Thank you!

This problem came to happen again after all this time, I cannot enter the studio of my main game and keep repeatedly disconnected and it auto reconnects me when it sends me to the studio home screen.

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Cannot load into place either

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  • My Studio crashes when I try to open my map, it should be noted that this is only when I enter and they have to load all the models and objects but it closes instantly, which did not happen until about 7 days ago
    Also when I try to save and publish my map, it crashes and restarts, never ending the cycle

(Detail): my map exceeds 100,000 parts but it is not that big in Studs yet, plus my PC had no problem running it, because I know how to optimize objects, and has 0 terrain

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It seems to be happening again.

This indeed has started happening again for the very same place since yesterday morning. I keep getting disconnected if I try to enter the same place file published on another experience (with Team Create on) too. In both cases I’m being disconnected in less that 60 seconds (with an error 277), and this could be reproduced by everyone added to Team Create. Any changes made in that ~60 second timeframe appear not to be saved when entering the place again after being disconnected.

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I’m also having this issue, but only recently, all members of the TC are having the same issue :smiling_face_with_tear:

This same issue has been occurring within all my studios with team create on. As I’d load into one of my maps, it would just disconnect me and display the following error below. This happens with every other developer that has access to these studios as well. The only workaround to avoid this issue is if Team Create is off. With team create on, it is impossible to successfully connect and edit a map.

nmjhm,j,jk,k