Testing - Roblox (Team Create version of the above game, with small differences)
Will freeze studio for up to ~5 minutes in a not responding state, until eventually the publish goes through successfully.
Expected Behavior
Publishing normally only halts studio for ~10 seconds at most, which is the expected behavior.
Actual Behavior
Studio freezes for ~5 minutes
Workaround
Publish less frequently and rely on local copies, as saving to file is unaffected.
Extra Info:
As mentioned above saving a local copy works just fine, like normal.
I have tried reinstalling Studio, and have tested on other computers both of which did not fix the issue.
I am able to publish other games through studio like normal - the game in question is very large and has had other issues in the past (we are currently working on splitting the game into multiple places to hopefully fix these issues), though there have not been any major changes in the game before this started occurring, with publishing working like normal before 9/20/2022.
Interestingly on the Team Create version of the place Studio freezes before the “sent message to server to publish” message appears in the output, and it takes additional time after the freeze to still publish.
If there is anything I could try from my side to fix this please let me know!
Issue Area: Studio Issue Type: Freezing Impact: Moderate Frequency: Constantly Date First Experienced: 2022-09-20 00:09:00 (-04:00) Date Last Experienced: 2022-09-26 00:09:00 (-04:00)
I don’t experience this issue, but does saving have the same affect? Does disabling team create solve the issue? I have had large issues with team create, such as servers crashing randomly in team test (an issue that was resolved), being slow to apply script edits (and failing to apply them), and issues when loading places.
Hi, yes this is still occurring for me as of today. While publishing does work fine on most places it seems to be the two that I have linked that are having trouble. These places are doing the exact same thing on two different machines for us as well - have you tried publishing one of the places in question?
No, both places are private and I don’t have access to them. Tried reproducing it with some other places. However, I filed a ticket to our internal database. If you could give me access I could try reproducing again.
Oh sorry about that, I have added your account as a friend on Roblox and added you as a collaborator on the team create place - you should be able to access it now to give it a try.
Hey there @gigagiele , it seems that this issue is also happening to us. It is currently affecting everyone on the team (everyone who has access to the game, and attempted to publish). It started sometime around 2022-10-06T07:00:00Z
I’ve done some investigations on my end, and I’ve narrowed it down to a place-specific issue. Specifically, this place: Mechamato Robot Battle - Roblox (start place)
Pressing the “Publish” button via Studio causes Studio to stop responding. I’ve waited it out and it took roughly 34 minutes in total for it to successfully publish.
I am not able to reproduce this issue in the other places within the same universe.
Additionally, Studio will also stop responding momentarily (roughly 5-6 minutes) if I try to update a Package that includes the start place. However, if I exclude the start place, the Package was updated almost instantly.
Please let me know if I can help in any way in order for you to resolve this as soon as possible.
EDIT: Will try to attempt to publish the game using Roblox’s Place Publishing API tomorrow morning. Will edit this and let you know how it goes.
EDIT EDIT: It seems like using Roblox’s Place Publishing API is a valid workaround. The game was published almost instantly.
Hello, I’d like to report that I’m still having this exact same issue, on a place that is also very large. Started happening at the same date (around 9/20/2022).
If you wait for a long time, the place does eventually get published. Sometimes it takes like around 5 minutes, and sometimes it’s like 15 or 20.
Hey, I’m having the exact same issue and it’s been happening for over a week now.
As soon as I publish or save a specific game studio freezes and keeps loading, the place shows that the update has been published, however when I join the update is not there.
I’ve been experiencing this issue exactly as outlined by OP for a long time with a very large place. The issue began suddenly around the same time mentioned by others (9/20) - there was/has been no increase in the size of the game that would cause this. I’ve taken large steps to reduce the size of the game which hasn’t solved the issue.
When pressing the publish button, Studio will go into the “Not Responding” state for 5-10+ minutes and will eventually unfreeze with “Sent message to server to Publish.” Immediately followed by the “Published new changes” message. The issue is not present with other places in the universe.