Sugaree - Complete Handbook
This bulletin displays the handbook for the group known as Sugaree.
Contents:
• 1: Introduction.
• 2: Rules
• 3: Ranks.
• 4: How to get promoted here.
• 5: FAQ.
• 6: Important Links
1: Introduction:
Sugaree is a newly-founded Bakery located on a small island that strives to make every single experience enjoyable and every bit of time spent at the Bakery memorable.
On our menu, we feature a range of delicious treats! From refreshing drinks to tasty pastries, we’ve got your favorites to choose from!
Our HRs+ work hard every day to make sure that they can deliver you the best kind of experience, no matter if it’s at our Bakery, in our discord server, at a training, or even an event hosted by us!
As a courtesy, The President and Vice President of Sugaree have compiled all necessary information into this handbook so it hopefully answers any questions you may have!
If your questions are unanswered even after reading through the entire handbook, contact an Upper Staff member.
2: Important Guidelines:
To make sure that our Bakery contains a safe environment that is appropriate for audiences of all ages, I have assembled these Guidelines so that the Bakery is safe no matter what. Please listen closely, as I am about to give out some necessary rules.
Respect - Please do not disrespect others even if they are disrespectful to you. If you’d like to be rude to another, please take it to DMs or somewhere else where we cannot see it.
Trolls - Any form of trolling, whether that be through roleplaying or not is NOT allowed.
Behavior - We expect that all behavior is appropriate. While you might not know while this is a rule, this is because some of our audiences may be younger than some, so we expect to not see ANY type of content that may be inappropriate. This also includes NSFW content within our discord server.
Advertising - Please do not advertise (unless it’s to get your friends to play this), whether that be in-game or on the group wall. Any type of advertising or self-promotion is disallowed at all times.
Impersonation - Please do not try to impersonate any of our HRs+. In doing so, you will be banned from Sugaree’s Bakery.
Raids - Please do not raid our Bakery or group, everyone who participates in it will be banned if caught.
If we must add any rules at any time, that will be decided by the Administration Department.
Staff also have a set of rules which they are required to follow, but is located in their own staff handbook.
3: Ranks:
Here is the list of every rank at Sugaree and what they all do.
Non-staff Ranks:
Customers: (∞)
This is the rank which is awarded to those who join Sugaree’s group!
Noted Customers: (∞)
This rank is awarded to Former HRs+ and the most active customers at Sugaree.
Ally Representative: (∞)
Ally Representatives are HRs+ from one of our allies which were chosen to represent their ally for us. They communicate with us so we can discuss any game nights being hosted and all they would need to announce for us.
Trainee: (∞)
Trainees are customers who have gotten their application accepted to work for Sugaree, but have not attended a training yet. To be able to work behind the counter, you must attend a training.
LR Ranks:
Junior Barista: (∞)
Junior Barista is the first rank on our staff team. It is simply achieved by attending and passing a training of your choice. To rank up to Barista, you must attend and pass another training.
Barista: (∞)
Barista is the second rank on our staff team. It is simply achieved by attending and passing two trainings of your choice. To rank up to Senior Barista, you must attend and pass another training.
Senior Barista: (∞)
Senior Barista is the very last LR rank at Sugaree. It is simply achieved by attending and passing three trainings of your choice. If you work hard, you may get noticed for Staff Assistant.
MR Ranks:
Staff Assistant: (25)
If you have achieved Staff Assistant, that means you are truly very professional and your dedication for Sugaree has been noticed! Staff Assistant is the first MR rank, and is also able to be the assistant at trainings.
Supervisor: (15)
A Supervisor is a Manager of the Bakery which is also able to host and co-host trainings. They may also recommend Senior Baristas for Staff Assistant if eligible to do so.
Assistant Manager: (12)
As an Assistant Manager, you are expected to continue managing the Bakery as you were as a Supervisor, except you are also capable of assisting Supervisors and Staff Assistants with about almost anything! Assistant Manager is also the first rank of Sugaree’s Upper Staff, where you will also have to choose a department.
HR Ranks:
General Manager: (10)
General Managers are Managers who have exceeded our expectations in both professionalism and dedication. They may assist the Director of their Department with trials now, and are usually expected to have more answers when it comes to questions. However, it is still asked that you contact a Supervisor first.
Board of Directors: (4)
Congratulations if you have made it onto the Board of Directors! To be a part of Sugaree’s board, you are required to have a big amount of dedication, professionalism, and most importantly, that you are able to handle any type of situation that comes to hand!
SHR Ranks:
Board Overseer: (3)
Board Overseers are the people who overlook the Board of Directors and all Departments. They make sure that everything is running smoothly and the right tasks are being given at that time.
Developers: (∞)
Developers are players who have contributed to Sugaree in some way, whether that is the actual game, training center, application center, event center, or our graphics.
Managers: (2)
Manager is the highest obtainable rank at Sugaree. They are in charge of managing all operations and handing out tasks to the Board Overseer and the Board of Directors. Everything is up to them, the Vice President(s), and the President to decide on the most urgent needs.
Vice President: (3)
Vice President may never be obtainable. The Co-Owner of Sugaree.
President: (1)
The Founder and Owner of Sugaree.
4: How to get promoted here:
At Sugaree, your hard work never goes unnoticed, however these are some tips which may guarantee your success of a promotion for any rank.
Staff Assistant:
To get promoted to Staff Assistant, you are required to dedicate yourself to both your job and Sugaree, do your job correctly, and show a basic level of management.SIDE NOTE: If you have been working for a while for about 30 minutes to an hour each day of the week, you have a chance of getting noticed for Staff Assistant.
Supervisor:
To get promoted to Supervisor, you must actively do trainings, assist others at all times, and have an advanced level of teamwork and vocabulary.
Assistant Manager:
To become an Assistant Manager, you are to work hard, host trainings somewhat often as well as shifts while balancing your activity down at the Bakery as well.
General Manager:
To become a General Manager, you must first be an Assistant Manager. You are expected to be active, assist others as Overseers, assist your Department as a Senior Corporate.
Board of Directors:
A position on Sugaree’s board is only obtainable by the Senior Corporate of that Department.
If there are no Senior Corporates when a Director resigns or gets demoted, a Director will be picked from the best of the best of the normal Corporates.
If there are multiple Senior Corporates when a Director resigns or gets demoted, a poll will take place asking the community which of the Senior Corporates they like more.
Board Overseer:
The Board Overseers oversee the Board of Directors in making sure that everything runs smoothly between Sugaree’s 4 departments.
Manager:
Manager is the highest obtainable rank at Sugaree. In order to receive Manager, you are required to be a current Board Overseer, while doing an amazing job and showing off your professionalism in front of any and everyone possible.
5: FAQ:
Q: Do you give out free ranks?
A: We do not. If we do, we look to test you first to make sure that you are a good candidate for the role that we are hiring for.
Q: Can I become staff without attending a training session?
A: Unfortunately, no. We ask all staff to attend a training session so that you learn the basics of working at Sugaree.
Q: There’s no staff at the bakery, what do I do?
A: If there are no staff to serve you at the bakery, DM a Staff Assistant+ or ask on the group wall if anyone could come down.
Q: I found an employee violating the rules down at the bakery, what do I do?
A: If you ever see one of our employees violating the rules, try to collect proof and send it to a Supervisor+ or Security Manager+ and they will investigate the incident carefully until they have enough evidence to take action.
Q: My trainer hasn’t showed up to the training yet, what do I do?
A: Your trainer must be there 5 minutes before the training starts, however, if this is not the case, speak to the supervisor of the training and the incident will be investigated.
6: Important Links:
Sugaree Bakery’s group
Training Schedule: Coming soon.
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Alliance Guide
Security Handbook
Staff Handbook
Written and signed by SxmplyyAlyssa.