Access: Shift Leader → Supervisor → Assistant Manager → General Manager
About
The Supervision Team consists of the following ranks.
- Shift Leader
- Supervisor
- Assistant Manager
- General Manager
These ranks handle trollers, run training sessions, and moderate the car wash. They play an important role in running our group.
This guide is important for members of the Supervision Team. Make sure to familiarize yourself with the information below.
Important
Ranking Up
Staff members above the rank of Shift Leader can be promoted in the Promotional Batch. This is the random promotion of hard working individuals each week. Those who receive a promotion will be announced on the Communications Server.
Random promotions are given throughout the week as well.
Tips
Increase your chance of being promoted by following the steps below.
- Attend training sessions
- Regularly play the game
- Direct traffic and handle disruptions
- Display leadership skills
- Be friendly
Communications Server
Get involved with the community even further by joining the Communications Server.
- Participate in events and giveaways
- Engage with other players
- Receive exclusive announcements
- Get sneak peeks of upcoming updates
Safety
Moderation: We constantly oversee our Communications Server and use auto-filtering technology.
Standards: We actively prevent profanity, controversial topics, inappropriate content, and disruptive behavior.
Environment: We maintain a respectful space for players to engage with others safely
Joining
Navigate to our Communications Server using the link below.
Resources
Trainings
At training, members of the Supervision Team can take different roles to help run the session. We’ve listed the roles that each rank can claim.
Shift Leader: Assistant, Trainer
Hosts and Trainers must use the training guide. It’s a Google Document located on our Communications Server. Do not claim either of these roles if you do not have access to the training guide.
Roles:
- You are not guaranteed to have your role returned if you disconnect.
- Staying past role selection will result in a kick from the server.
- You are not allowed to switch or steal roles.
Rejoining:
- Notify an Overseer if you have a role and need to rejoin.
- Those who do not rejoin after 5 minutes will have their role taken by someone else
Warnings:
- Warnings should not be issued before training begins. Open a ticket on the Communications Server for assistance.
- Disrupting training or behaving disrespectfully results in a warning. Include the specific reason when warning players.
- Exploiting results in a permanent ban. Report exploiters to the Corporate Team and they will handle the situation.
- Do not roam to other rooms.
- Do not go AFK for an extended period.
Extra
Uniforms
Uniforms are required in the Training Center and encouraged at the Car Wash.
Why uniforms?
Uniforms promote unity and professionalism. They are a reminder that staff members represent Washiez and must be held to a high standard.
Purchase a uniform on the Group Store to wear it on your avatar.
Staff members who don’t purchase a uniform can equip one in-game.
Grammar
Using grammar means to use proper spelling, capitalization, and punctuation. See below for more information.
Entry Team
- Grammar is encouraged in all situations.
- Grammar is encouraged at the Car Wash.
- Grammar is encouraged in the Communications Server.
- Grammar is required at the Training Center.
Management Team
- Grammar is required at the Training Center.
Grammar is encouraged in the Communications Server.
Corporate Team
- Grammar is required at the Training Center.
- Grammar is encouraged in the Communications Server.
- Grammar is required in announcements or promotional messages.
Grammar usage helps us uphold a clean and professional image.
Punishments
Depending on the severity of your incompliance with the rules, the Corporate Team will administer one of the following punishments below. Refer to the Washiez Handbook for the rules.
Strike: This is a minor offence due to abuse of power, unprofessionalism, or misuse for tools.
Demotion: This will move you to your previous rank after receiving three strikes. The Corporate Team will log your demotion for future reference.
Termination: This will move you to the Customer rank. Terminations are given for severe violations of the rules. The Corporate Team will log your demotion for future reference.
Questions?
Use our Communications Server to get in touch with us. Speak to a member of the Management or Corporate Team if you aren’t on the Communications Server. Thank you!