Support system game

Help and Feedback Scripting Support
#22

If a positive integer is something over 0, why would it be bad?

#23

Because you want to store, as i’m aware, a dictionary for the support ticket.

Example of a Dictionary if you don’t know what they are

local Dict = {
   SenderId = 8094244;
   Title = "Support Ticket";
   Body = "Lorem Ipsum Dolor";
   SendTime = os.time()
}
1 Like
#24

How would I go about displaying the tickets to staff?

#25

I linked a post in a previous reply
(Support system game - #18 by metatablecatmaid) on how to setup Discord Webhooks, keep in mind you need a proxy server because Discord blocks direct requests from Roblox

idk make the webhook point to a #staff channel in your discord server

#26

I don’t really want to use discord, would prefer in game or trello if in game does not work.

#27

I don’t use Trello for support-related information, if you want to use Trello, i recommend you look into this module

#28

Is there any like trello to roblox module so I can echo the tickets into the staff section in game?

#29

Roblox’s HTTPService (which roblox uses to communicate to outside websites) cannot listen for http requests. The only way to do this is to ping a GET reques to Trello and decompose that from a JSON/XML table

#30

FYI: Discord has removed the block on Roblox requests

#31

I know how to retrieve the data stores contents, but how do I format it in game?

#32

So vanilla datastores cannot return every single key. What if the key was just the User ID?