Team Create Bug doesn't allow access to an experience

Since Yesterday (July 7th 2026) I can’t access a group experience due to a Team Create bug.

When trying to edit the experience, accessing it from the experience website or directly studio, the loading takes a long time (1/2 minutes) staying stuck on “Connecting to server”. After that the Error window pops up (see image).

While trying to connect to the experience no one was editing it.

Even after clicking a bunch of times on the Retry button, I’m unable to access the experience.

I tried using a VPN to connect, re-installing Roblox Studio and clearing the cache but none of these methods worked.

I can access without any problem other experiences that have Team Create enabled and non.

It’s worth noting that for some reason, sometimes the bug fixes itself and I can access the experience, this works like 1% of the time tho.

5 Likes

Hello There! Good day I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.

To help us move forward, we’d appreciate your support with a few questions:

  • Is this issue still occurring on your device?

  • If so, could you please send us a log File?

Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox

Following these steps will help us better understand the issue and work on a solution more efficiently.

Thank you again for your cooperation!

1 Like

Hello im experiencing the same issue on some experiences.
Ive sent the latest log with the issue occuring here: https://devforum.roblox.com/t/logs-for-bug/4725556?u=watamelnkalashnikov

1 Like

Hi. Same issue have tried at least a dozen times, please fix this ASAP, thank you!

Hello There!

If you or another user is having the same issue, please open a new report including all relevant details and a clear description of the problem. For more information on how to write a issue report please visit [How to post a Bug Report - Bug Reports - Developer Forum | Roblox].

Hi, the issue seems to still occur.
Yesterday it fixed itself, but now it came back.
Where can I send the log file? How to post a Bug Report tells me to send them in Logs / crash dumps / other bug files - Developer Forum | Roblox but I don’t have access.

Hello! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.

It seems to be an issue to send the files in the correct area, for that problem, please contact customer support

Thank you again for your cooperation!