Starting around 7:30 PM eastern, about 4 hours ago, users started reporting that teleports to specific places in my game universe started yielding indefinitely. The game uses one reserved server code for each place. This appears to have affected 4 out of 25 places. The teleport will initiate and nothing will happen for about exactly five minutes, then it will timeout with this message:
The places are created with AssetService:CreatePlaceAsync, and world state is saved with AssetService:SavePlaceAsync. As a developer, you can’t publish changes to these places, but you can go to the place on the website and open the files in studio. I’ve done this a couple of times for debugging.
This has always worked fine, but today the affected place IDs appear corrupted and cannot be opened. I get this error:
The affected place IDs are:
EDIT: I have reverted these places to earlier versions as advised in this announcement. I’m now able to open the places in studio again, but this has not solved the teleporting issue. The places are still inaccessible to my users, making the game completely softlocked if they attempt to travel to these places. For now I’ve made a wall that prevents them from traveling there.