This seems like a really useful feature, and it’ll be interesting to get feedback on my games rather than just a binary thumb icon.
Additionally, it’d be cool to see comments/reviews show up on a game’s page to prove that actual humans have played it and left positive/negative feedback (similar to Steam). That’d definitely need a whole bunch of extra moderation and quality checks in place though, so I’d understand if it doesn’t work out.
Yeah, you are correct on that part. Not really sure how that should be properly handled. I just don’t want game ratings to slowly become less and less accurate due to rewards and such.
At the end of the day, ratings are a very valuable aspect when it comes to browsing and finding games.
we will make a dashboard for viewing responses after we finish testing
Amazing, finally something! Now we just need AI to hopefully put together that feedback that players provide on the Additional Details to give more constructive feedback to developers/audience through Analytics or Game Page.
I love it!
I heard about this when seeing a post created by Bloxy_News and I need to say that this so far looks awesome! This is an opportunity for developers to comprehend what and how we can improve our projects
I have a few questions while watching the short GIF:
We don’t have plans for a custom flow yet. For the ratings feedback, we envision this as being broader categories that capture the core reasons why someone would say the liked or disliked playing your experience. I agree that something like a “polling” feature or a custom feedback/bug reporting flow would be valuable in addition to this feature (no ETA but it is something we are looking into 
)
While this solves the problem of developers not understanding the Like/Dislike ratio, to an extent, it does not help users/players navigate the platform.
With Roblox changing Paid Access games to USD/local currency and incentivizing higher prices, consumers should be able to understand a product better before buying it. More than what we have now. I believe the long-term solution here is a Review System comparable to Steam, yes I know it has its difficulty in production.
Having two feedback systems isn’t ideal from a developer standpoint, but I guess they’d serve different purposes. Reviewing and feedback are different, although similar.
As an aside, communicating what my game is to players would be a lot easier if the video limit was not 30 seconds. There are Robux and time-related upload limits in place. Feature requests go nowhere on this topic as moderation can’t handle an increase. We need moderation to scale.
I know that’s expensive, time-consuming, and more of the two if not for off-shoring. But, we need people who know the Roblox platform to be aiding in the moderation process. I want the safety side of things tackled so that I can make a nice trailer for my game.
this will be a great update all around to connect with users and bring light to issues of our experiences, hopefully we will be able to moderate the reviews e.g. making certain users not be able to use them if they are spamming or etc.
Is this only in the app? I don’t like the app and I think this should support the website.
Is this available now? I don’t see anywhere on the experience dashboard for this feedback.
We’ve seen some requests for in-experience and are looking into it as a possible future milestone.
Response quality is something we will be evaluating with this experiment.
We will have some level of filtering when we roll out the creator-facing dashboard. We suspect there will be a portion of comments that are low quality spam, which can be noisy but aren’t a major issue if we don’t filter them out. The real concern is around hateful or abusive language, which could be harmful if left unfiltered
It’s a great start. Developers have needed a way of getting feedback without relying on third parties for way too long.
Wish it was a full rating system though, it’d be great to be able to see what other players think about games and also be able to see developers reply to feedback given to help with everything (Not the best wording, but just think of steams rating/review system)
I feel like you should also be forced to play for at least 30m-2h or something similar before being able to review a game. For example, a hard game like Deepwoken will get negative reviews just for being difficult from people who aren’t encouraged to learn the game/progress and just want to fight or something.
We’ve been running this in-game feedback system for a while now, something like this would be really nice to have built-in, especially with a way to summarize what users want.
This is rad thanks for sharing! Any other dreams for the sorts of features you’d hope to see if we added a built-in system?
Will you be able to send multiple types of feedback? Im guessing you might have to remove the like and like the game again
Will this be on the website as well?
This feature is not meant to capture multiple, miscellaneous feedbacks someone may have about a particular experience. People usually have a core reason why they chose to dislike an experience (eg encountered multiple bugs or they feel like the game mechanics are unfair) and we hope we see people using the feature to communicate those big reasons.
Eventually, yes. This experiment is only live on the app though!
It would be optimal to be able to see these reports in real-time and join the player immediately in the server, optimally, see their screen, voice chat with them (just the standard feature), and figure out how the bug is happening.
It turns fixing bugs from an asynchronous and slow process into a real-time feedback system - something only Roblox can do.
It feels great for the player too, shows them the developers are listening.