Hey Creators,
You’ve been asking for more insight into how players feel about your experiences and the thumbs up / down ratings today don’t always give you the full story. We’re excited to share that we are testing a new feature which will gather detailed feedback from players who rate your experience!
During the experiment, players who leave a rating will also be asked to share a reason for their rating along with an optional comment.
Our goal is to collect actionable and insightful comments from players so you can better understand what players like or dislike about your experience. The qualitative feedback players leave can be combined with other data sources, like analytics, to help you identify opportunities to improve the player experience.
Note that this test is only for the player side of the feature; we will make a dashboard for viewing responses after we finish testing. During the test periods, we'll closely monitor how players use the feedback prompt and the quality of responses they leave – if all goes well, we're aiming to launch a new feedback dashboard early next year based on learnings from this experiment.
We are really excited to see how the experiment goes and can’t wait to give you more tools to help you understand player sentiment! We’d love to hear your thoughts and suggestions for this and any future tooling in the replies. Your feedback on this feature exponentially impacts how we further invest in and develop tools like this.
With love,
Creator Hub Team
. would be great if they added a “the game told me to” or “i was promised a reward” option which discards the like or makes it count way less.