Textures not loading in studio

My custom textures aren’t loading in studio, when editing and play testing. But, they show when I join a server.

I’m using SurfaceAppearances. I already tried using a decal and it still won’t load.

In a public server:

In studio:

Expected behavior

Textures should appear in studio.

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Salutations!

Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.

Could you please provide a log file and a Repro Placefile so we can be able to investigate it right away!

If you need assistance or info on how to get them, please refer to the How to post a Bug Report - Bug Reports - Developer Forum | Roblox

Thanks for understanding!
Have A Nice Day!

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Thank you, just sent them both.

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One last question.

Do you have any beta features enabled?
If so, could you list them, please?

Thanks a lot!

Yes, I have:

3D Importer in ACE
Assistant Mesh Generation
Avatar Joint Upgrade
Face Capture
glTF Export
Improved Constraint Tool
Multi-line Command Bar
New Studio Camera Controls
New Video API
Proximity Prompt Indicators
Reimport
Script Sync
User Provided Default Instances

After about 10 times closing and relaunching my studio, it’s finally working. But it happens quite a bit. The first few times I waited about 10 minutes for them to load in and nothing. But now I just tried again and they showed immediately.

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I see. Sounds great that the issue seems to be resolved.

I’ll keep this topic assigned so the engineers can check the log from the repro.

Thanks a lot for replying.

2 Likes

Been happening on my end as well, uploading textures has also been a hassle for a while, they take a long while to load or just don’t upload at all, I used to fix this by deleting all stored assets under the place which for whatever reason would speed up things again, this is sadly no longer possible.

There’s nothing in output so I will provide my beta features list as well.

3D Importer in ACE
Dragger QoL Improvements
Emissive Maps
Improved Constraint Tool
Multi-line Command Bar
New Studio Camera Controls
Reimport
Revamped Asset Manager
Script Sync
User Provided Default Instances
Video Uploads

I will also be trying out maybe disabling the Revamped Asset Manager and see if I can wipe the files and fix the issue as I used to. . .

Ok well disabling it fixed the textures right away somehow and I can also now delete the files stored in the place, so, I would take a look into the asset manager maybe?

It’s not, I’m still having the exact same problem on one of my own maps, it started happening recently where none of my textures would load besides some. Even if the assets were owned by me, I disabled every beta feature and it still didn’t work.

I’m not even using surface appearances I’m using mesh part textures, I’d wish for this issue to be fixed as it stops me from making my games.

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yeah I have noticed this issue as well, i think it has something to do with the new texture streaming as that is when it started happening. It happens very randomly and the best way to fix it is to restart studio. Really hoping this gets fixed soon.