Thumbnail video randomly pauses

Reproduction Steps
Play a thumbnail video, then click to the right of the video. (ex: like button)
(I’m not affiliated with that game, it was just a convenient example)

It doesn’t seem to happen every time.
It’s either caused by

  • clicking outside the video
  • scrolling
  • scrolling after clicking outside the video
  • clicking in the blank space under the game title and above the game play button

Device Info
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.114 Safari/537.36
Platform Type: PC
Device Type: Computer

Expected Behavior
I expect the video to play without interruption.

Actual Behavior
Thumbnail videos seem to randomly pause after you hit play.

Might be similar to this previously resolved bug: Game video thumbnail fades to picture when video's playing

unpause the video every time it pauses

Issue Area: Roblox Website
Page URL: The Wild West 🌵 - Roblox
Impact: Low
Frequency: Often

1 Like

Hi, thanks for the report! I am unable to reproduce this on my side, does it still happens on yours?

It doesn’t happen every time, but it happens every 1 in 4 times or so.

It’s probably not caused by a chrome plugin either. Here’s it occurring in incognito mode:

I am also able to reproduce this issue on Emergency Response: Liberty County - Roblox

1 Like