UGC Items Name/Description can't be Configured

It is currently impossible for UGC creators to configure their accessories name/description.

Reproduction Steps:

  • Go to the “Configure” page on any avatar item.
  • Change the title/description of the item.
  • Press “Save Changes”.

Result:

  • An error appears that claims “Place update failed, please try again.”
  • The title/description of the item fail to update.

Expected behavior

The title/description of the item should be updated.

42 Likes

I can’t even get to the configure page.

8 Likes

SOLUTION FOR CONFIGURING TITLE AND DESCRIPTION
If you are able to put it on sale but it won’t update the title and description, go to Roblox Studio toolbox, Go to Creations (The lightbulb button), click the drop-down, and scroll down until you find the accessory type you are looking to configure. If you scroll to the bottom, you can choose group accessories and then select the group. You must have studio access in the group to do that. This will only give you the ability to configure the title, description, and tags. To put it on sale, it must be done through the configure page.
image
image

12 Likes

Same issue here, contacted Roblox Support (bad idea) on June 23rd and got this masterpiece

image

Still not fixed unfortunately…

8 Likes

I have the same issue, plus, I don’t have the category in the toolbox



image
image

image

5 Likes

Okay guys, I have a good news, I have found how to force edit the description/name without studio

1 - go on https://www.roblox.com
2 - open console (F12)
3 - Go console
4 - Paste the code and edit it

Replace:

  • “ITEMID” by the id of your item
  • “DescriptionOfYourItem” by the new description
  • “NameOfYourItem” by the new name

$.ajax({ url: "https://develop.roblox.com/v1/assets/ITEMID", headers:{'Content-Type':'application/json'},method: "PATCH", contentType: "application/json", data: JSON.stringify({"enableComments":true, description:DescriptionOfYourItem, name:NameOfYourItem})});

after you press enter and tada, your item now have the new description/name !

Exemple :

$.ajax({ url: "https://develop.roblox.com/v1/assets/13829822941", headers:{'Content-Type':'application/json'},method: "PATCH", contentType: "application/json", data: JSON.stringify({"enableComments":true, description:"Show your support for Rift Studio by wearing this cool cape!", name:"Rift Cape"})});

5 Likes

I’m getting it too, so just keeping the thread alive until it’s fixed.

7 Likes

Me too

(extra characters so I can post)

6 Likes

Still getting this problem since the weekend. Its a problem with the XSRF token validation.

5 Likes

Hey all - the team is investigating this issue, thanks for flagging!

10 Likes

Issue seems to be fixed rn (atleast for me)

2 Likes

I am still having this issue. It has not been fixed for me.

2 Likes

Anybody having problems configuring offsale ugc items that were just uploaded?

cant even configure it being off-sale or on-sale or anything, its been like this for a few days now.

3 Likes

Yes, this is the bug that happens to me. I can only edit items that were already on sale.

1 Like

Is there any type of work around? I’m guessing not sadly.

1 Like

I’m getting this issue as well, any update on this?

1 Like

You can change the item name and description if you open google chrome and press f12, then paste the following code in console:

$.ajax({ url: "https://develop.roblox.com/v1/assets/123456789", headers:{'Content-Type':'application/json'},method: "PATCH", contentType: "application/json", data: JSON.stringify({"enableComments":false, description:"ITEM DESCRIPTION", name:"ITEM NAME"})});
1 Like

my bad for the confusion, I meant putting it onsale/offsale.

any updates on this? me & my friends are still having this issue

1 Like

Yeah I am still having issues manually putting my UGC onsale. It seems only people with UGC access can configure offsale items at the moment.