There are currently two Roblox features I am unable to access. Originally I thought the issue was A/B testing and I wasn’t part of the groups these features were being tested with, however after asking, it seems I need to make a bug report.
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I am unable to turn on face motion capture in communication settings on my account (there is no option to enable it). This has been ongoing for several months.
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I am unable to change the genre of any of my games, there is no options shown below the game description. This is true across all of my games whether they are owned by my account or my groups.
Some other information:
- This is true on all browsers
- I have cleared browser cache and restarted my pc
- I have logged in and out of my account
- The first issue has been ongoing for months but the second appeared when that feature went live a few days ago which prompted me to start asking since I’d assumed the previous feature was an a/b testing issue. It seems this possibly isn’t the case.
If it does turn out this issue is simply that my account has not yet been given access, can I please request access to these two features? My game uses face capture and I would like to be able to use and test it as players see it. For access to genre, my most popular game’s genre was listed as N/A, and I need to update it.