Unable to download Monthly Game Stats report for October 2019

Reproduction Steps

Browser Information

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior

I should be able to download reports for October 2019 by clicking on it.

Actual Behavior

On both the old Developer Stats and the new Create Dashboard page, I’m unable to download Game Stats for October 2019 specifically.

This feature is being removed as covered in this post by the end of the month, so while not detrimental, I’d like to download this month before the feature is removed from the website. This feature has always been buggy, so I believe this month specifically is an issue with only me, but others may also have issues with it.

Every other month (September 2018 - August 2022) works for me, it’s specifically October 2019. There used to be a couple other months I wasn’t able to download (indefinitely generating), but it seems this is no longer the case, it’s just this one month which throws a “No report found by this name” error.

Dashboard Error
SHAREX_1669061844
https://create.roblox.com/creations/experiences/142847746/stats

Developer Stats Page Error
SHAREX_1669061854
https://www.roblox.com/places/380305410/stats
https://develop.roblox.com/v1/universes/142847746/statistic-reports/2019-10/download

Attempting to do it from Developer Stats opens the API url directly, with the given error. All Roblox-related extensions have been disabled.

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/142847746/stats
Impact: High
Frequency: Constantly

1 Like

Hi @Evercyan
The issue has been fixed. you should be able to download the report for October 2019.

2 Likes

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