I am unable to payout group funds in my group. This happens in-app, & on web on pc & iOS.
Expected behavior
I should be able to payout robux
I am unable to payout group funds in my group. This happens in-app, & on web on pc & iOS.
Expected behavior
I should be able to payout robux
Are you viewing the right group on creator hub? Also scroll up, it appears that you have scrolled down looking at the scroll bar on creator dashboard
Also, look at this post for more details: Unable to Use Group Payouts
There is a staff message at the bottom of that topic
normally theres a payout option there
Are you still encountering an issue?
Sorry for the late reply, this issue happens occasionally, not not every time
I experienced it yesterday also.
I see, it sounds like this is a transient error. You’re able to access the page, but the payout button is missing?
Correct.
(Sorry for another late reply, never got a notification lol)
Gotcha. If you can capture your browser’s network tab next time this happens, that’d be helpful for us to track down exactly what’s going wrong
Should I capture it on PC?
||limit||
Yeah, it’d have to be on a computer
I don’t seem to be getting this issue anymore
Okay, in that case I’ll be closing this thread out. If it pops up again feel free to open up another report