Unable to receive emails from roblox

Help and Feedback Platform Usage Support
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#1

Hi, so basically when i try to send a email to request a pass change the email wont come up on my gmail account, I tried countless times to fix it but it never works.

I had this issue for nearly 6 months now and I have to use my phone num to retrieve everything instead of email.

Here is a video:

I even tried to send it through my phone, tablet and everything I have. But still it wouldn’t work.
Contacting Roblox support is useless since the email wont come up on my inbox aswell.
and roblox support is terrible anyways

anyone have a idea on how can I solve it?

Seriously? roblox
#2

Try any of those steps:
Is the Roblox account email and your email correct together
Check Spam/Junk Folder
Whitelist Roblox
Contact Gmail Support
Verify Email Address
Use alternative emails

#3

Yeah, my account im texting from rn id is assigned to the same email address.

nothing in spam folder

Roblox is already whitelisted

I verified my email address
I will contact gmail support to hopefully get it fixed.

#4

Gmail support should be able to collect your email issue resolved if this dosent work then it might be worth creating a new alternative account to try that?

Backup Steps:
Check Gmail Fliters
Check Email Delivery Status
Try a other device and check Gmails.