Unable To Remove Off-Sale Assets From Inventory

Reproduction Steps
Locate any off-sale asset in your inventory and attempt to remove it.

Browser Information

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior
Users should be able to remove assets from their inventory regardless of availability.

Actual Behavior
If an asset is off-sale and in a user’s inventory, the user is entirely unable to remove the asset from their inventory. In the below examples, both of these are models; however, this issue occurs for other asset types as well.

Asset that is on-sale:

Asset that is off sale:

Issue Area: Roblox Website
Page URL: Any owned asset
Impact: High
Frequency: Constantly
Date First Experienced: 2023-03-01 00:03:00 (-05:00)
Date Last Experienced: 2023-03-02 00:03:00 (-05:00)

3 Likes

I just realized that a very similar post was made on this; however, I will be keeping this one up, as it offers additional insight not mentioned before.

Thanks for the report. The issue is being investigated.

2 Likes

Hi, are you still experiencing this issue, which asset types are you experiencing the issue for?

Creator Store types should be add-able and deletable via the Creator Hub detail page for the asset - e.g. https://create.roblox.com/store/asset/14215126016/Car

Please also see my reply here - Cannot delete (nor archive) any models, plugins, decals from my inventory - #54 by FriendlyAdder