August 16, 2020, 9:25am
So I was logging in to my account a few minutes ago, when I noticed that some of the text on the 2FA page is either not visible or the text is super hard to read.
The current text that I can’t see is:
In the box where you enter in the code, the “Enter your code (6 digit)” text is in a so grey that it is nearly impossible to read.
The “trust this device for 30 days” text is gone. The checkbox is still there
The rest seems to be okay.
This happens in the Roblox mobile app. I am unsure if it occurs on desktop and Xbox.
How to reproduce
Log out of your account.
Log in with an account you have that has 2FA enabled.
You will see that the text is missing.
This bug happens 100% of the time I try do this.
Expected result: The text shows up.
Actual results: Text is missing.
Here is a screenshot of the bug:
Operating System: Apple iOS 13.6.1
Type of phone: iPhone 6S
Roblox App Version: 2.443.409841
2 Step Verification Bar is unresponsive on Mobile Devices.
This bug occurs when trying to log in on A mobile device:
When 2 Step Verification is enabled when logging in on mobile an email is sent however,
The “Search Bar” where this code is entered is unresponsive when tapped. The bug shows the line that usually would indicate you could type but does not let you.
Although this happens, this area of the screen is responsive everywhere else on my phone (Samsung J3)
This glitch has happened …
If you zoom in on my or your photo, written in light grey is the text, saying Enter Code (6-digit).
August 16, 2020, 9:34am
I believe I stated this in the bug report?
I either only skim read the topic, or that wasn’t there before.
Sorry for the inconvenience.
I would rename the topic to
‘Enter your code’ text unreadable on mobile
To more accurately describe the issue, the text is not missing its simply near impossible to read.
Thanks for the report! We’ve filed this internally and we’ll follow up here when we have an update for you.
I am in the process of checking over bug reports and following up on some bugs that haven’t received any activity in a while.
Is this issue still occurring or can you confirm that this bug has been resolved? We are having a hard time reproducing the issue.
January 15, 2021, 5:50am
It seems like after the new interface update on the mobile, it has fixed this issue with a new tab site.
This issue should now be resolved! If this issue is still occurring, please create a new topic for us to look into.
October 25, 2022, 10:15pm
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