Yesterday, we began getting lots of reports from mobile players that our game has become unplayable as it crashes frequently (the app exits without an error message). Crashes seem to occur when a map is loaded (i.e. a large model is replicated to the user at one time).
This doesn’t seem to affect every player/all devices. We did not publish an update around the time we began receiving reports.
Average Session Time for phone and tablet users has dropped by half.
Same I crashed about 3 minutes into my game on Iphone 14 Pro Max. Some other mobile users also reported experiencing this issue.
appears to be a mobile exclusive bug
Our team is aware of this issue and is working on a fix. We’re tracking this issue within the following DevForum bug report.
Our team has deployed a fix for this issue. Users will have to update their Roblox app in order to receive the fix.
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