Thanks, just want to keep you posted on how its going so far currently, I have uploaded around 200+ accessories and only 2 of the new accessories are displayed on the catalog and group wall. All are on sale and visible. Another Bug I’ve noticed is an item will get accepted and then once published and put on sale it will be taken down and moderated.
Can you please check and confirm if the missing items are showing up.
Yes all of my old and new items are showing up! But there is still issues with the publishing sorting order of items. All of the items below should not be mixed together as none of them were uploaded at the same time unless they are from the set.
They should be ordered based on the time of creation.
Any updates on this issue? Appreciate the help. 
Engineers are still working on it. Will update you once I hear back from them. Thank you for your patience.
Yes, they current are not based on time of creation. Some are mixed in at the wrong time on both the normal and group catalog.
I’m currently facing another problem akin to what was described in the original post, separate from the cache issues I previously mentioned. Some of my newly uploaded UGC items, like this one, aren’t appearing in any search results, including the ‘Recently Created’ section. They’re also missing from my group store. This issue is adversely affecting my sales.
Can you provide me the list of items which are not in order?
Thanks
As of right now I am currently missing 360+ items from my catalog on top of items not being organized correctly!
In the first image below is the first page (out of 6) of my creator dashboard of missing accessories and then the second image is what is currently visible on my group wall store and catalog page.
As you can see in the images above, the faces are organized by color, head shape and design. In the image below on my catalog (recently updated tab) the faces (boxed in purple) are randomly placed causing shoppers to have a hard time finding the recolors they need.
As the OP mentioned above, this issue affected heaps of items and I’m assuming the one I listed here was fixed manually by an engineer because it didn’t show up until now. I have a multitude of other items that are also affected by this issue - Roblox needs to fix the root issue entirely rather than fix one or two items here and there.
Thanks you for reporting it. Have escalated to the engineering team and they are looking at the root cause of missing items and incorrect order of display
hi folks, is this issue still happening for any UGC creator here?
Yes, it happened to me once again a few days ago. There’s multiple on-sale UGC items that aren’t appearing in my group store, like this one.
Update: this issue seems to have been resolved and all the affected items have been fixed. Would be great if @MiracleDrops could confirm, and would also appreciate an update on this if possible!
This is still a problem for me and multiple of my items unfortunately.
Dear developers, the team has identified an issue with a misconfigured setting on the moderation systems that is affecting specifically FaceAccessory. I think most of the assets being reported here are in that category. We have pushed out a fix, so all the missing items should be showing up now. Please let us know if there are any more missing items not showing up, by giving us their AssetIds and we will look into it. Sorry for the inconvenience caused.
Seems like these are all FaceAccessory again, can you check your group store I believe this issue should be fixed now.
Hi, im having the same issue currently. I uploaded a backaccessory ugc over 3 hours ago and its still not visible under group store. Nor am i able to see it under sponser item ads
