User inventory no longer showing games with purchased access

This bug is still happening, there’s no way to find what games I have purchased access for. I know I have purchased access to at least 3 games (although I think there might be more) however still to this day nothing shows up. Unsure if this has even been acknowledged/is being worked on by the bug fix team.

Still happening. Any bypass to find this information? I want to find the games i purschased but now just can’t?

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No bypass, your best hope is to guess from memory.

Bug still happening. It’s been over half a year since this report, almost 4 years since the original report about this bug, and still hasn’t been openly triaged/acknowleged.

Bug still happening. Inventory still empty despite me owning paid access to multiple games.

Thanks for the report! We’ll follow up when we have an update for you.

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Do you know why this happens???

Bumping this thread as it’s still happening (I’m finally able to verify this)



We’re roughly 4 months away from being one year since you’ve apparently triaged this, and it’s still busted.

Any hopes for a fix ever? Any word on if this was even triaged at all in the first place?
Is there any non-jank workaround that I shouldn’t have to do, but will be forced to anyway?

1.5 years since post creation, 8 months since it was triaged (can’t believe it took 10 months to triage to begin with…) and there hasn’t been a single word from anyone since.

If anyone knows how to see what I’ve paid for, could you please tell me the workaround?
Additionally, for anyone else who has purchased game access, could you please confirm that this bug still exists? Cause I doubt anyone would listen to one singular person complaining about a bug.

This is still a problem. Is anything being done to fix it? Almost two years have passed and still nothing.

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It’s funny how just the other day when paid access games were available to all they immediately got on it, cause it wasn’t making them money, but when they’ve already made their money they don’t care to let you see what you spent it on.

Bumping once more. Still unable to see purchased access games.

It took almost a whole year for this post to get even acknowledged to begin with, it’s almost a whole year since then.
Is this just abandoned? Are paid access places getting phased out? Did you never even triage the post to begin with?

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You still have this bug? i tried contacing roblox support they told me that they are going to work on it and that i had to look at my iventory a few times in the meantime but there didnt happen anything yet

Yep, all sections still empty despite me knowing for a fact I have purchased multiple games in the past.

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all sections? i only have it for my purchased experiences

Everything under “Places”, excluding “Created by Me”, is empty (as in, there’s nothing under “Purchased”, “My Experiences” or “Other Experiences”)

I’d imagine paid access games would appear under Purchased.
If private games I’ve been given access to appear under Other Experiences, then I believe that’s not working either. (I have no idea what’s actually meant to appear under My Experiences or Other Experiences but they’re both empty.)

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Bing bong, it’s been over a year since you’ve said this, and rapidly approaching 2 years since I first reported this. Can we get ANY news on if this has even been touched since the day you apparently triaged this?

Adding a direct @thirdtakeonit mention incase replying doesn’t alert you enough.

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Kind of off-topic but the “My Experiences” and “Other Experiences” tabs are almost never used and I don’t know why they still exist. Barely anyone knows what they’re for and they have very confusing names. I’ll explain because I guarantee you that no one else in this thread knows either.


My Experiences

This tab lists all of your games that have created their own places via the CreatePlaceAsync API. If you’ve never used this API, the section will be empty. It’s oddly specific and I don’t get the point in keeping track of this.

Individual “Created Places” can only be viewed on the Creator Dashboard and do not show up under this section.

Other Experiences

This tab lists any places created by someone else’s game, that have have been placed in your inventory via the CreatePlaceInPlayerInventoryAsync API.

Note that this API was removed a couple years ago, so this tab is practically useless now, on top of the fact that it was already a heavily-underused feature.

This feature allowed you to create a copy of your place in someone else’s inventory so they could open it in Studio or download a copy, but they couldn’t save changes to the original copy. Only you could save changes, usually via the SavePlaceAsync API.

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