As per this documentation it’s meant to disable mobile controls (UserInputService.ModalEnabled) but as seen in the screenshot below I’m printing ModalEnabled, it’s showing up as true, yet the mobile controls are still visible.
Yeah, can confirm this is happening. A temporary workaround is to just manually disable the TouchGui in PlayerGui if that’s possible for you.
This has been a longstanding bug and @Tyler090130’s workaround has been longstanding as well 
Thanks for the report! We’ve filed this internally and we’ll follow up here when we have an update for you.
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I am in the process of checking over bug reports and following up on some bugs that haven’t received any activity in a while.
Is this issue still occurring or can you confirm that this bug has been resolved?
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Yes it is still happening to me
Thanks. When i get more info on this issue i will pass it on.
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How has this still not been fixed?
This property, unlike advertised, does absolutely nothing.
There wasn’t even a single reference anywhere in player module , which I had to annoyingly fork to figure out how to disable it manually.
This is a pretty annoying issue because even if you manually disable the TouchGui , the mobile joystick still captures input for some reason
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What more info are you looking for exactly? ModalEnabled hasn’t been working since the player scripts overhaul (over a year ago now) and it is severely impacting the workflow of me and many other developers. As developers, we now have to rely on crude and unnecessary workarounds to get the functionality that should have been restored a long time ago.
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This is negatively affecting the mobile experience of our game.
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This is negatively affecting the mobile experience of our game.
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We’re going to be forking the ControlScripts as it does not appear this bug is going to be addressed in a reasonable timeframe, or at all.
It’s been nearly 4 months since this bug was reported.
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Hello? When can this be fixed, do I just stop all of mobile players playing? Around half of roblox users are on mobile, I find this an issue that should’ve been fixed months ago.
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Sorry about the long wait everyone! A change has been checked in to fix ModalEnabled and is expected to go live next week. We’ll update this thread if there are any changes
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Hi everyone! Quick update - this fix will go live next week and I will confirm in-thread once it’s live. Thanks for your patience!
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Hey, I think this should be on an announcement to warn developers. This has been broken for a long time and people have likely enabled it by accident in that time. Fixing this without warning may break games. It would be more responsible to announce when this will be fixed so developers can scan their games for instances where this property is improperly set.
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Any updates on this?
Will the fix be out before Friday?
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Hello everyone - apologies for the delay, but we are planning on shipping this a week from today (so Thursday June 3rd). I’ll caveat this by saying this assumes our regularly scheduled releases go out as normal, if there is an issue we will have to post-pone until the next release. We will post here again when the fix is live or if there are additional delays. We will also monitor the release closely to ensure experiences are working correctly after we turn this on. Sorry for the delay, but we are committed to fixing this issue and appreciate the feedback everyone has given.
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More info here (link fixed):
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That page is private (for me at least) or does not exist.