Voice Chat audio issue on Android

Hello,
Ever since Voice Chat has been released, I encountered multiple bugs.

First of all, connecting Bluetooth headphones will cause the experience to have an awful low quality audio.

For the second issue, playing a VC enabled experience and having a Discord call at the same time will mute Discord’s microphone.

Operating System : Android 12 / MIUI 13
Roblox version : 2.586.0
Device : Redmi 9T

37 Likes

Bumping this because this issue is still going.

I should be able to play Roblox with VC enabled and to use Bluetooth headphones at the same time.

I shouldn’t have to disable it in order to have a decent in-experience audio.

4 Likes

Thanks for the report! Just to confirm, we have a ticket filed in our internal database for this issue.

8 Likes

Thank you, please keep me updated if possible.

7 Likes

Sorry for bumping, but this is still happening 3 months later, and I have the same audio quality dropping issue with bluetooth on PC.

6 Likes

I would also like to be able to select the input on mobile, I can’t speak on VC anymore because Roblox identify my smartwatch as a microphone,
it can only be fixed by disabling some feature on my watch that require Bluetooth.

By the way the bug is still not fixed at all.

9 Likes

Hello,

It’s been a while since i posted this.

Is the bug being fixed or is there any news about it.

5 Likes

Bumping as this is still an issue, it’s be ongoing on PC and macOs for a few months now.

5 Likes

Bumping, can confirm that this issue is still happening. I’ve been using Roblox mobile for a while and the terrible drop in quality when VC is enabled often makes me want to just turn it off completely. A new issue seems to exist as well, where all Roblox audio just mutes completely when using VC, regardless of any of the volume levels.

6 Likes

still happening, bump
Theres a fix on pc by disabling the “headset” (not headphones) in input, but I assume that doesn’t exist on mobile

2 Likes

Bumping because it’s been more than a year.

I bought a new phone (it’s still a Redmi) and nothing changed.

A bunch of people have the same issue and I noticed Roblox focused on VC and adding features to it, so this bug should really be fixed asap.

Could I get any news about my bug report, how’s it going etc… ?

8 Likes

Bumping, still have the same exact issue on PC with wireless headphones.

5 Likes

Bumping, the issue is still going.
It also an annoyance thinking that the roblox makes a voice call channel thing on your android when you want to volume down the phone

6 Likes

Thanks for the report. Unfortunately these are not things we can work around -

  1. Bluetooth Quality - Bluetooth profiles are designed for either high-quality listening or voice calls, but not both at the same time. As soon as you enable voice, listening switches to a lower sample rate and mono. Here are example posts on Microsoft and Apple support forums documenting this issue.

  2. Android Simultaneous Mic Access - Except for privileged apps, two Android apps cannot both receive audio at the same time.

We hope to be able to improve on this behavior over time as new technology becomes available.

2 Likes

but why voice chat have to make a second channel that wasnt being used in the first place?

5 Likes