I can personally confirm this, as I’d been banned from voice chat even though I hadn’t done anything that violates the community standards. I suspect I got mass-reported by some people.
55 Likes
They normally submit to the will of the majority when it comes to moderation. (Mass-reports will usually resort in bans regardless of whether or not you are innocent.)
65 Likes
Not only is this about their moderation action, they should be providing users an option to download all recorded voice chat instances.
Currently, roblox makes it insanely hard or even impossible to retrieve a copy of your personal data they’ve collected. This is a big problem and has been commented on a few times in the past.
57 Likes
Exactly, I got banned multiple times from voice chat, and suspended once, and I believe people are
mass false reporting me for having a very light voice, even though I never said anything wrong.
(the games i got banned in were PLS DONATE (vc only sometimes), and DEFLECT respectively)
I feel like roblox uses voice recognition robots, which are very inaccurate as I got banned like, 2-3 times for “Discrimination” and “Swearing” (both of which I can say confidently I did not do) and it eventually got up to a voice chat suspension. I tried to appeal my suspension but they said I had too many community guideline violations or something like that, (which again, was for stuff I did not do) and even one of my community guideline strikes was revoked, and they still kept the suspension.
I don’t know why they don’t even provide resources for you to prove yourself against the support team, and prove that you didn’t say anything wrong. It’s literally just your word against theirs, and thats what I feel is unfair with this system.
I also feel an option to preview your voice is needed to test if your mic sounds bad, buggy, or if someone else’s voice is echoing through your mic, because I wasnt swearing, and I don’t know if it was someone else swearing echoing through my mic or what. And I can’t appeal stuff like this because of past guideline strikes I got false reported for.
(sometimes I even get banned for reporting others or for conversations I didnt even have)
54 Likes
Along with this, if you report people on voice chat, YOU will get reviewed. I feel like the only times I get banned is when I report someone for BREAKING THE ACTUAL RULES. And I’m the one that gets banned for something, every time.
I got warned for directing someone to DISCORD. The person who I directed to discord was an EXPLOITER who I reported multiple times for swearing, using slurs, Inappropriate behavior, exploiting, etc.
And out of all that, I’m the one who gets warned. Warn Reason: Directing users Off-Platform.
Here’s the fun part though, directing users to discord is allowed by the Community Standards, so essentially they are just finding ways to warn/ban players who report other players. (i know people that this exact thing happens to) This ruins my voice chat experience to the point of me not wanting to even use it anymore.
Don’t report anyone swearing in voice chat. It’s not worth it.
Oh yeah, here’s the reason that I try to appeal warns and not only bans, as an appeal I made stated; Consequences are applied to accounts based on the severity of the most recent violation as well as any previous moderation incidents on record. You may review the Roblox [Terms of Use] for more information about moderation policies.
This just furthers everything said here about the unfairness of voice chat bans, false reports, and things mentioned here
42 Likes
I can’t take this anymore. I rarely, if ever, speak on voice chat, however I received a ban today. Someone reported me in game (because they were mad at me- I wasn’t even using voicechat) and I instantly got banned, most likely from a bot.
I immediately appealed, and Roblox immediately responded with one of their copypasted messages, also claiming that my belief that I was false reported is impossible (even though I got instantly banned)
I CANNOT STRESS ENOUGH, THIS IS UNACCEPTABLE
Roblox support is lying, and refusing to provide proof that I was breaking the rules.
110 Likes
I can see this becoming a problem when people who are respectful are reported. They don’t like to provide proof, I even asked for it one time; they said they couldn’t provide it and they even deleted their reply afterwards, but I digress.
39 Likes
I got reported by someone who admitted to me they did so out of spite. The fact that Roblox just auto bans (there is no way a real person reviewed audio in mere seconds) and then refuses to provide any reason or proof, only saying you “violated community standards” is simply not okay by any standards.
35 Likes
I got these SAME, EXACT, MESSAGES. I am too scared to share them here on a forum created by roblox in fear I might recieve further moderation for “slander” or something like that.
35 Likes
From evidence collected from me and others who have had the same scenario as I, I have come to the conclusion that Roblox likely is auto banning users from Voice Chat if they receive one or more reports, no matter their accuracy. This is a major flaw, resulting in rule following users receiving voice chat suspensions, allowing bad actors to send in fake reports to effectively ban anyone from voice chat. Of course I cannot confirm this, but it seems the most likely explanation given the fact that I and many others received a ban instantly after the person sent in the fake report.
What makes matters worse is the appeals team refuses to review voice chat suspensions.
This is a major issue. I can’t stand having false moderation history on my account while Roblox insists I am breaking community guidelines when not providing any reason or evidence to what I did wrong.
42 Likes
The moderation system on this platform has an inexcusable complete and utter lack of respect for the people who get caught in it. We want to know the reason why Roblox cannot show 18+ year-old developers (who may have even verified their age) the content they posted that got them kicked off a feature, or even banned from the platform. This is a ridiculous standard of treatment for a user that does not need to be protected, and being a developer, has higher stakes than a regular player.
49 Likes
not to mention the appeal team using fake names so that “mark” or “john” is the only one getting backlash
30 Likes
“ahaaaa we caught you violating roblox’s T.O.S VIA voice chat and we have your voice clips, but we wont show you nor will we tell you what exactly you violated. have you thought of reading the T.O.S again despite never breaking it? k thx”
nearly every moderator
44 Likes
40 Likes
Wow. You literally got the exact same response as myself. Roblox “appeals” team truly do nothing.
33 Likes
Yeah, I told you that in a past reply lol! Support really doesn’t care.
18 Likes
I assume they also use fake names because Roblox wants to hide the fact they use underpayed, outsourced moderators from countries such as India, many of which might not even be fluent in English.
28 Likes
I saw in a greenlegocats video they only have, like, 19 mods!!! Lol
18 Likes
My friend got false reported by multiple people for having good aim in strucid, and got banned with that same “users can’t be false reported” copy pasted speal. Got unbanned a few minutes later. Maybe if we keep bringing this issue up to staff, they will listen and fix this moderation
21 Likes
This is honestly an accurate summary of what is happening here. Roblox bot auto bans me because report is sent, Roblox provides no reason or evidence for the ban, appeals team refuses to provide evidence, reasoning, or even actually review the case.
22 Likes