Hi Creators,
We’re excited to announce that, starting today, we are rolling out Voice Chat on PlayStation and will bring it to Xbox consoles in the coming months!
This update expands communication capabilities via Experience Chat, allowing players to connect seamlessly without the need to type, and delivers on our commitment to provide you with tools and updates that enable a consistent experience across all devices. Voice Chat also offers you great opportunities to foster immersive communication, imagine new types of experiences, and boost engagement with players.
Enabling VoiceChatService
If you are already using VoiceChatService, then Voice Chat just works on consoles once players enable it, and they can start communicating with others across devices, providing a more unified user experience. If your experience does not currently use Voice Chat functionalities, now is a great time to consider enabling it. Find more details on VoiceChatService here.
Our Commitment to Safety
Voice Chat has different safety guardrails built into it to prevent unintended use and malicious activities, including Voice Chat recordings for moderation and safety purposes. Players can also submit abuse reports or block another user to prevent them from chatting with them in an experience.
We also offer a variety of parental controls to parents and caregivers to help manage their child’s experience on the platform, including Experience Chat. For more information on parental controls, you can learn more here.
Finally, players can always disable Voice Chat and mute/unmute themselves when or if needed.
What’s Next
VoiceChatService is now live on PlayStation and we’re already working to bring it to Xbox players soon. This is part of our commitment to deliver cross-platform tools and features that let you focus on what matters most: creating engaging experiences. We can’t wait to see what you build next!
Please share your thoughts and any feedback you may have below to help us continue improving the tools and capabilities available to you.
Thank you.
FAQs
When is Voice Chat coming to consoles?
- Voice Chat is available now for PlayStation players and soon for Xbox players. We don’t have a specific date for Xbox yet.
Why should I enable Voice Chat for console players?
- Enabling VoiceChatService ensures your experience supports seamless communication for all your users, including those on consoles, improving engagement and accessibility across devices. Voice Chat allows players to communicate without typing, which is particularly beneficial when playing with a controller.
If I’m already using TextChatService, do I need to enable VoiceChatService?
- Yes. VoiceChatService expands communication capabilities and we encourage you to find organic ways to foster voice communication when it makes sense for your experience.
Once Voice Chat is enabled, how do players chat within experiences?
- Eligible 13+ users must first be phone number verified or ID verified to use Voice Chat and see the option to enable it in their Privacy & content maturity settings page. Voice chat is not enabled by default.
Does Voice Chat include any platform-specific features for consoles?
- Voice Chat is consistent across all endpoints and platforms where it is available.
What safety guardrails are in place for Voice Chat?
-
Voice Chat has different safety guardrails built into it to prevent inappropriate use.
Only eligible 13+ players who have had their phone number or ID verified will be able to see the Voice Chat option in their Privacy & content maturity settings page.
Players can also block another user to prevent them from chatting with them in an experience. We also offer a variety of parental controls to parents and caregivers to help manage their child’s experience on the platform, including experience chat. For more information on parental controls, you can learn more here.
How can I provide feedback on experience chat or request additional features?
- We would love to hear from you! Please share your feedback and feature requests in the comments section below to help us continue improving the tools and capabilities available to you.
