We’re excited to announce that experience chat is now rolling out on Xbox and PlayStation — one of the most requested console features from you!
With this update, console users can seamlessly communicate with other users on mobile, web, desktop, and VR directly within your experience, making collaboration and social interaction easier than ever. Imagine a group of friends — some on their Xbox, others on mobile — teaming up in a thrilling 5v5 match in Rivals, all while staying connected in real time.
By enabling experience chat, you not only enhance communication within your experience but also potentially boost player engagement, fostering stronger communities across all devices. This milestone reinforces our commitment to offering a seamless experience across all supported devices. As we continue to roll out experience chat, it will be available to all console users by the end of March.
Next Steps for Creators
With experience chat becoming available on consoles, creators already using TextChatService can seamlessly enable communication for their console users. This ensures console users can communicate with others across devices, providing a more unified user experience.
If your experience does not currently use any chat functionality, now is a great time to consider enabling it. Experience chat helps drive engagement by allowing players to communicate and collaborate in real time. More details on how to use TextChatService can be found here.
If your experience still uses legacy chat, experience chat will not be available on consoles, as legacy chat is not supported on console. As a result, there may be a temporary inconsistency where an experience has legacy chat on mobile, web, and desktop but not on console.
To provide a consistent experience for your users, you must migrate to TextChatService before April 30, 2025, when legacy chat will be fully deprecated across all platforms. For guidance on making the switch, follow these steps outlined here to migrate to TextChatService and unlock chat functionality for your console users.
Key Dates to Remember
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March 10, 2025: Experience chat continues to roll out on consoles. Experiences using TextChatService will gain experience chat functionality for console users as the feature gradually expands to all players.
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April 30, 2025: Legacy chat is deprecated. All experiences must migrate to TextChatService to ensure continued chat functionality.
Our Commitment to Safety
Experience chat on Roblox is filtered to prevent inappropriate content and personally identifiable information from being visible on the platform. Console users can use the Report Abuse feature located within the Roblox menu to report inappropriate content. They can also block another user to prevent them from chatting with them in an experience. We also offer a variety of parental controls to parents and caregivers to help manage their child’s experience on the platform, including experience chat. For more information on parental controls, you can learn more here.
Moving Forward
Adding experience chat to consoles is an important milestone in our commitment to making Roblox the best place to create, connect, and play across devices. By migrating to TextChatService, you unlock the full potential of experience chat for your console users, enhancing communication, driving engagement, and ensuring your experience can adapt seamlessly for all devices. If you have any questions or need assistance migrating to TextChatService, visit our Creator Hub.
We’d love to hear from you. Please share your thoughts and any feature requests in the comments below to help us continue improving the tools and capabilities available to you.
FAQs
Why should I migrate to TextChatService for console users?
- Migrating to TextChatService ensures your experience supports communication for all your users, including those on consoles, improving engagement and accessibility across devices. If you have any questions or need assistance migrating to TextChatService, visit our Creator Hub or connect with the community in the forums.
Once experience chat is enabled, how do users chat within experiences on Xbox and PlayStation?
- Users can chat with other Roblox users on PlayStation and Xbox using experience chat within supported Roblox experiences. For more details on how to chat on PlayStation and Xbox.
When is voice chat coming to console?
- We’re actively working on bringing voice chat to console, but we don’t have an exact release date to share yet. Stay tuned for updates as we continue to improve and expand communication options for all devices on Roblox!
Does experience chat include any platform-specific features for consoles?
- Yes, experience chat on consoles includes platform-specific features such as a virtual cursor for navigation and predictive text input, which suggests words as you type to make communication faster and easier.
When is Party coming to console?
- Similar to voice chat, we’re working on bringing Party to console as part of our efforts to enhance social features on Roblox across all devices. While we don’t have an exact release date yet, we’ll share updates as soon as they’re available!
How can I provide feedback on experience chat or request additional features?
- We would love to hear from you! Please share your feedback and feature requests in the comments section below to help us improve the console experience.
Some of my users have mentioned that experience chat is available on mobile devices, but not console? What is going on?
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Experience chat on consoles requires your experience to use TextChatService, as legacy chat is not supported on consoles. If your experience still uses legacy chat, users on mobile, desktop, and web will see chat functionality, but console users will not.
To ensure a consistent experience for all users across platforms, we recommend migrating to TextChatService. You can find detailed steps on how to migrate here.
