What is causing mobile players to crash on a game / experience?

Help and Feedback Scripting Support
#1

When I join a game with my friends, the people on computer are fine, but when my friend joins on Mobile (this happened to 4 of my friends so far) their game crashes, I don’t really know what is causing mobile players to crash, I looked at while wait() and changed it up to do while true (like I did previously)

I need help, my game was working for mobile players until the 18th or 19th.

I tried fixing it with adding waits before the while true / while wait loops, along with disabling scripts that aren’t being used.

I know it was something I did on the game, but I have no clue what caused it to just crash players that are on mobile.

If you have any clue of what’s causing Mobile players to crash, can you reply to this?

I can’t show much proof of it since it just happens and no errors, warnings, or printed statements are shown in Developer Console.

There are two games where it happens, my official game and then the testing place:

(52) :mountain:Liberty Oasis!:mountain: - Roblox Official Game

Liberty Hotel: Changelog
#2

Try to remember what you changed(if anything). Try to revert the game back to a known good date, then test. Compare the reverted game to the current game(save it locally before you revert).

Also, if you didn’t change anything, it could be related to a client update that Roblox pushed out.

#3

The thing is, if I revert it back, the game would be more incomplete as the game was released on the 21st.

#4

I tried limiting the amount of videos, I used to have 3 videos on one TV, and when I limited to one video with a changing ID, it seemed to fix the issue according to my phone.