Hello everyone, I do not know where else to contact me, except for the forum, as the Roblox support service did not help me. My account was hacked (I did not provide any details and password for my account and did not tell anyone, I know that some tab extensions in chrome can hack your account if a tab with roblox is open)
I contacted Roblox Support, but I received this message:
Hello Iriska,
Thank you for contacting Roblox Customer Support.
We have reviewed your concern and we are able to understand that you are reaching out regarding your hack issue. However, to ensure the safety and security of all player accounts, we must verify ownership before discussing any account details.
Unfortunately, we don’t have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request.
You always have the option to create a new account. If you choose to do so, we recommend adding and verifying your email address upon account creation, as this allows us to verify ownership and allows you to use the reset password feature.
We appreciate your understanding.
I also sent them a reply message in which I sent screenshots with proof that this is my account and I am sending an email to them, but they have not answered me yet and I do not know if they will answer me at all…
I also have a list of all the games where he spent, a chain of messages in the mail from roblox with an attempt to spend robux
I was also thinking of contacting the administrator of the forum or roblox and solving this problem, but I do not know how to do this.
if you have something to help me with, then don’t ignore this post