I have already written to them, I do not know how to prove that I am the account owner. Before the break-in, I had my mail linked, and no one unlinked it during the break-in.
Hello there,
Thank you for contacting us back.
We understand your concern that you are not able to access your Roblox account.
We’re sorry but we’re unable to provide you with any further information or response regarding this inquiry.
We encourage you to review the previous information sent to you as we have provided you with all that we can at this time.
Sincerely,
Carl
Customer Support
Roblox Support
if you don’t believe me, here’s a picture of the settings
at this point you should contact one of the members on the forum to help you with this.
direct message them to help you and wait for them to reply.
meanwhile, send in another ticket but this time make it under Account Hacked Or Can’t Log In > Forgot Password
what i did to prove my ownership during the test was by asking them to secure my account with the one i’m using to contact them, because it used to be verified on my account.
so, in description of issue, you can tell them something like this:
"Dear Roblox Support,
My roblox account has been hacked, and the verified email address was changed without my permission. I no longer have access to the account and am unable to recover it through normal methods
Here are my details for reference:
Username: [your roblox username here]
Previous verified email: [your previous verified email]
Please help me recover and secure my account with the email I am using to contact you, because I did not request this change and it has been made without my consent. Let me know if you need any additional info.
Thank you"
if none of these methods work then i guess it’s time you cut your losses and moved on
@MrSheriff_RBLX to whom would you write to a forum member with such a question?
I will definitely tell you how they will respond to another ticket.
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honestly i’d send it to all of them.
just write a message asking for help then copy it and send it to all of the staff members.
you can find them all here
@DevRelationsTeam
alright
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Ummmmm, I didn’t expect any other answer, and when I wrote to them in the “How to” section asking how I could verify the ownership of the account, they answered the same way. I can also try writing to them in the Account Hacked Or Can’t Log In > 2-step verification section, and if that doesn’t work, then proceed with the next plan to write to all administrators…
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after that, write to them in Account Hacked Or Can’t Log In > Account Hacked, but this time paste the email i sent to you and see how it works. it might work
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@MrSheriff_RBLX do you mean to write an email from which email (which is now or which was linked to the account during the hacking?), and does it make sense to do this if I have already done it 8 times and unsuccessfully?
and I have already sent your letter to the section that you indicated, and here is a screenshot of their template response (just above your last response)
maybe I should try changing my email address to the one I had originally, but they don’t respond from those two.…
well at this point this doesn’t make any sense to me. can you please explain what happened to your verified emails on your account briefly?
yes, it doesn’t matter. they’ll still review your case thoroughly and make a decision.
@MrSheriff_RBLX nothing happened to my email accounts, no one unlinked my mail from my account without me, and no one can explain to me what happened to my account, that the support service is no longer listening to me. I wrote to them from my 2 email accounts and I did not receive any such response.
I can write to them, but they’ll just send me a response form that they can’t do anything.
I also contacted the administrator @MisterGreenTurtle, but he hasn’t answered me yet. I’ll keep you posted if he responds.
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admins on the forum aren’t guaranteed to actually help you with this, only roblox support is.
so just keep bombarding Roblox Support with tickets while waiting for a reply from the admins.
keep submitting tickets in hope someone there understands, it’s the only guaranteed way to get access to the account.
Umm @MrSheriff_RBLX, do you have any other option besides bombing support since this is not the best option and it is not clear if this will work?
unfortunately there isn’t any other option … if roblox support doesn’t work at all then you probably should forget about the account because the admins on the forum won’t be that helpful … sorry
just keep bombarding their emails with tickets … it’s your only chance of succeeding. they’re the only people who are able to give you access to the account
I can’t just forget about this account because it’s very important to me and my community. I also had the idea to write from another account and explain to them how do you think it would work?
won’t work. they’ll either tell you they won’t help you because you’re not the account owner, or they’ll send you the same copypaste message
and also the admin you mentioned was last seen an hour ago so he must’ve seen your DM. tell me what he said
No, the administrator didn’t answer me, but I have better news. I wrote to them from a second account with the same email address, and they replied with something else, and I had hope to prove that I was the owner.
uhh i don’t really think it means anything good … it’s the same copypaste message they send for such cases
also, do you still have access to the current verified email on your account?
Damn, how am I going to get my robux back 
Surely there must be some other way than to bombard support (I don’t have enough strength for this, since there is a restriction on sending emails)?
also, do you still have access to the current verified email on your account?
Yes, I have access to the current email address.
bro what?
do you have access to the CURRENT verified email on your account?
to clarify, the account you’re trying to access, do you STILL have access to its current verified email??
if yes then you can literally get access to your account with the click of a button. i think i misunderstood your replies
Okay, Sheriff, how do I prove that I’m the owner?
Yes, I have access to clarify
in fact, I have everything, both access to mail and access to my account in roblox (mail is linked to my account and no one has unlinked it), the only problem is that I cannot prove that I am the owner of the account
