When I received my most recent payment via Group Payouts, my eligible Robux amount has been gone down to 0. ( I Got 106K)

[optimumegg (TheBestDesigner)]

Until I received my most recent payment everything was great, I had 56K Robux that was showing up as eligible. Then yesterday I received 50K from Group Payouts and suddenly my eligible devex amount has been gone down to 0 when I received those robux on my account.

What is happening? I do not want to lose my payments, please someone help me why this is happening.

Expected behavior

I really hope you can fix this issue so I can DevEx my earnings in the next month.

Page URL: https://create.roblox.com/dashboard/devex?paymentType=OutgoingPayments

[Piet]

I think it’s just a bug, it also says 0 for me right now and I’m a 100% sure my robux is devexable. Just wait for a bit it will probably be fixed shortly.

[bvetterdays (roman)]

This can be closed out as a duplicate:

DevEx tab in Creator Dashboard doesn't show eligible Robux properly

My eligible Robux in the DevEx tab in the Creator Dashboard show as 0 even though I have eligible Robux to DevEx. [image] I have confirmed this issue is not on my end as it’s been occurring to other developers I know. When loading, the correct amount of Robux appears, I believe this is the total amount of Robux the user has: [image] Then, it gets updated after sending an HTTP GET request to the endpoint that retrieves the eligible Robux. On my end the following JSON response is received: …

Hooksmith will address the original report again when he’s back online.

[Hooksmith]

Since the old bug report linked above got a bunch of new activity I’ll address it there, but thanks for reporting the bug separately, you did the correct thing.