Widespread Publishing Error Affecting Most Games

Bug Reports Studio Bugs
#1

This is happening to most of the people I’ve spoken to; we can’t publish anything at all at the moment to our games. It should also be noted that a few people are not experiencing this.

I can’t publish anything to this game currently, or any other game for that matter:
https://www.roblox.com/games/1868181117/Clueless-Test-Server

This is everything I get:

image

Output: 

15:58:06.519 - <html xmlns="http://www.w3.org/1999/xhtml">

15:58:06.519 - <head>

15:58:06.519 - <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

15:58:06.519 - <title>500 - Internal server error.</title>

15:58:06.520 - <style type="text/css">

15:58:06.520 - <!--

15:58:06.520 - body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

15:58:06.520 - fieldset{padding:0 15px 10px 15px;} 

15:58:06.520 - h1{font-size:2.4em;margin:0;color:#FFF;}

15:58:06.520 - h2{font-size:1.7em;margin:0;color:#CC0000;} 

15:58:06.520 - h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 

15:58:06.520 - #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

15:58:06.521 - background-color:#555555;}

15:58:06.521 - #content{margin:0 0 0 2%;position:relative;}

15:58:06.521 - .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}

15:58:06.521 - -->

15:58:06.521 - </style>

15:58:06.521 - </head>

15:58:06.521 - <body>

15:58:06.521 - <div id="header"><h1>Server Error</h1></div>

15:58:06.522 - <div id="content">

15:58:06.522 -  <div class="content-container"><fieldset>

15:58:06.522 -   <h2>500 - Internal server error.</h2>

15:58:06.522 -   <h3>There is a problem with the resource you are looking for, and it cannot be displayed.</h3>

15:58:06.522 -  </fieldset></div>

15:58:06.522 - </div>

15:58:06.522 - </body>

15:58:06.522 - </html>

15:58:06.523 - 
15:58:06.545 - <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

15:58:06.545 - <html xmlns="http://www.w3.org/1999/xhtml">

15:58:06.545 - <head>

15:58:06.545 - <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

15:58:06.546 - <title>500 - Internal server error.</title>

15:58:06.546 - <style type="text/css">

15:58:06.546 - <!--

15:58:06.546 - body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

15:58:06.546 - fieldset{padding:0 15px 10px 15px;} 

15:58:06.546 - h1{font-size:2.4em;margin:0;color:#FFF;}

15:58:06.546 - h2{font-size:1.7em;margin:0;color:#CC0000;} 

15:58:06.546 - h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 

15:58:06.547 - #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

15:58:06.547 - background-color:#555555;}

15:58:06.547 - #content{margin:0 0 0 2%;position:relative;}

15:58:06.547 - .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}

15:58:06.547 - -->

15:58:06.547 - </style>

15:58:06.547 - </head>

15:58:06.547 - <body>

15:58:06.548 - <div id="header"><h1>Server Error</h1></div>

15:58:06.548 - <div id="content">

15:58:06.548 -  <div class="content-container"><fieldset>

15:58:06.548 -   <h2>500 - Internal server error.</h2>

15:58:06.548 -   <h3>There is a problem with the resource you are looking for, and it cannot be displayed.</h3>

15:58:06.548 -  </fieldset></div>

15:58:06.548 - </div>

15:58:06.549 - </body>

15:58:06.549 - </html>

15:58:06.549 -

Publish To… Does the same.

image
image1050×265 15.1 KB

I should note that this happens in all games, group and personal, and in newly created baseplates.

22 Likes
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#2

I’m having the same issue with a group game.

#3

Yesterday I was also trying to publish my game and I was getting error 400 from the server.
This is happening in a random manner: sometimes it works, sometimes it doesn’t.

#4

I’m having the same issue with my group game.

#5

I’m having the same issue with my game

image

image

2 Likes
#6

This is happening to me 100% of the time and it’s leaving random HTML in the output:
Stop1

Also I was planning on releasing a game today and now I can’t since I can’t publish updates. I would imagine this could become critical since it seems to happen 100% of the time and could prevent devs from pushing important updates.

EDIT: Link to game with this problem: The Bloxxing Games - Roblox

#7

I would but this could be defined as not a ‘fatal’ error. Also, occasionally people are able to publish so this isnt a 100% of the time thing.

1 Like
#8

I can publish fine:

image

So since it’s not strictly “ALL games”, perhaps include (at least) the link to that game of yours where it occurs

1 Like
#9

Yeah it doesn’t seem to be 100% of the time, I’ll correct the title.

I’m also getting this with newly created baseplates, however.

image
image1059×759 95.4 KB

1 Like
#10

Happens to me as well, both when publishing to an existing place and when attempting to create a new place. Mine is not a team create place.

Screenshot

775×716 385 KB

#11

In team create I get this

https://gyazo.com/c8c720434bf78ad9a0c2e9621e4a8805

#12

I get the same error.

#13

The same thing is happening to me as well.
snip

#14

WORK AROUND
This was happening on my group game as well, but I believe is a user to user error, not a game to game. I switched to my alt and ranked him developer and was able to publish without the error 500.

1 Like
#15

Keeps happening to me too and we just released a whole new game and there’s bound to be bugs :sweat:
Screenshot_1259

2 Likes
#16

I’m getting this as well… yet it says published successfully?
image

#17

image
Cant upload decals now

#18

This is happening to me as well, started about an hour ago, same as in OP statement.

#19

Having the same issue as OP. Also not able to upload audios / decals

#20

I can’t publish/upload nothing at all now. Is this critical?